Tia M.
FLUB ORDER NO CUST SERVICE UNHAPPY CUSTOMER
Ordered 7g of flower which arrived short on the weight scale, was harsh and nasty tasting also would not stay LIT when smoking. I presume its an issue with curing process or the containers the flower is stored in. Could be any # of things Worst part is the poor or rather LACK of CUSTOMER SERVICE when i reached out IMMEDIATELY upon the day of arrival. I would like to think all my correspondences through emails, text messages AND the contact help form on the actual website can be attributed to the business of the holidays but SADLY the responses were NON EXISTENT prior to the holidays and this was also my experience in the past during NON holidays. I understand that things happen and ppl have lives and are busy but no one replied AT ALL regarding the issue. Even though the fault wasn't on my end the LACK of assistance makes me hesitant and or reluctant to come back and order again. They included a free pre roll which was gr8ly appreci8d as a gesture. But if the paid for part of my order was NOT RIGHT and has made me unhappy i still consider it a loss. I pray others have better experiences and find happiness with their orders. God bless everyone and God Bless Pure Peace CBD