PurelywhitedeluxeReviews of purelywhitedeluxe.com

I bought the purely white deluxe about a month ago and this product is false advertisement. They swear this product works. I’ve been using it consistently for about a month and a half and I have not seen any results at all. When I ask to get a refund I’m not able too because they said the product was on sale. I paid $59 for it and I’m not able to get at least half my money back. This is false advertisement and for the people who are thinking about buying this product. Don’t! It doesn’t work.

I did agree to the terms of sale which said this product was not returnable. My bad for ordering 3 before trying one. This tooth whitening powder product is useless. It did absolutely nothing. I bought it through Grommet. They have no rating system and keep promoting this scam. Don't waste your money.

When I ordered I did so on the promise of a 30 day guarantee as published on their web site. I tried to read the exact Terms & Conditions for Returns and it didn't allow you access until AFTER you submitted your purchase. The actual Terms and Conditions for returns says 2 things that they do not publish on their site PRIOR to purchase: 1. It a 12 day return policy, and 2. Sales are final What utter nonsense. They clearly do a bait and switch. I contacted Customer Service within 10 minute of reading the REAL term & conditions and all they said was all sales are final. Sadly, I am interested in trying the product but purchased it on the promise that there was a 30 day guarantee...bogus. I will be posting this warning on every platform I can find, only because I believe this company is not being transparent regarding your purchase. Causes you to wonder it this speaks volumes about all of their business practices.

I purchased this item on November 7th, 2025. I used it only one time. It gave me the worst mouth thrush ever. I ended up going to the doctor and my doctor put me on medication to treat me for mouth thrush. I contacted the company for a refund. They stated that all sales were final. I would not recommend this Pure White Simply White Teeth Whitening Powder whatsoever as a way to whiten your teeth.

Order # 1355132. Ordered $60 of product from their website. The delivery service (Jitsu) that the company contracted with did not deliver my package to my door which was clearly on the order form, but left it in the common area of my huge apartment complex unsecured. The package was stolen before I could pick it up. I have tracking photo proof that the delivery was left in the common area, rather than to the delivery address (my apartment). Purely White Deluxe has made this MY PROBLEM, rather than THEIR PROBLEM. They are taking zero responsibility for the mishandling of their shipment to the client. I've had at least 10 email exchanges this week with Customer Service at Purely White Deluxe. They DO NOT CARE. No offer to refund, no offer to resend the order with a reputable delivery service like UPS. UPDATE 11-05-2025 - Jitsu Delivery Customer Service examined the tracking photo and agreed that the package was mishandled. They contacted Purely White Deluxe to record that my package is considered "undelivered" and to issue me a refund or replacement. I'm waiting for a response from Purely White Deluxe CS, and will update this review afterwards. UPDATE 11-09-2025 - Because Jitsu contacted Purely White Deluxe, the seller replaced my missing package and it was delivered to my door on Sat 11-8-25. I'm updating my review from 1 Star to 3 Stars (Average).

The Simply White teeth Whitening Powder doesn't work and they won't give me a refund. Now, I have three containers to throw in the trash. Waste of time and money.

Bought the product and followed instructions. No difference. Asked for refund and sent pics as requested. Refund denied as I bought it "on sale". The refund policy asks for a lot so read the detail on that before you order it. IF you order it. It's a big NO for me.

The web site is scam. Paid, didn't get any shipment, no refund. Contacted support, first response was "you should be refunded soon!" after 1,5 months contacted again -> response "no-refund" and now they ignoring me. Don't know what is going on exactly, but was interested in products. MY order #1651708 in case someone from purelywhitedeluxe.com management want to resolve this situation. Be aware guys.