PurelywhitedeluxeReviews of purelywhitedeluxe.com

Wish I would have read the reviews first. After using the product 4x per week for 3 weeks I noticed no difference. When I had ordered it said 100% guaranteed. I sent an email to them asking for a refund with before and after pictures and did not hear back until I sent a second email. They don't advise their refund policy when ordering but it is ridiculous that I was told I bought it on sale and did not qualify for a refund. A crappy product and even worse refund policy! Crest 18 strength strips are far better! Zero stars if it was an option!

The advertisement said that this product can be used on crowns and veneers, however the box says that the Purely White powder is for natural teeth only. When I tried to contact Customer Service to ask if I could safely use it, there was no response...TWICE...No response on whether I could get a refund either. Not to mention that I was also charged significantly more than the price on the website. Super Frustrated!!!

Product doesn’t work and their return policy is a joke…please try something else

This merchant added an item to my cart that I did not want. When the package arrived, I chose to not open it, so that I could more easily return it. However, their website states that all discounted items are "final sale only," and (of course) the product I didn't want was "discounted," so isn't eligible for a refund. I will AVOID anything related to this company.

They will not accept returns or exchanges if purchased on sale which I didn't see anywhere to buy that it isn't on sale (in my book that's deceptive)& after I purchased I saw it had aspartame & I will not use ANYTHING with that so I threw 5 bottles of product along with over $100 in the trash - bad policies - bad product - bad company

This business Purelywhite is a fraudulent business. Do not order from them. The customer service is non existent for any requests to cancel orders or subscriptions. It’s a scam!!!

I realized within seconds that the ad I read about this product was sponsored. I emailed the company within 5 minutes to request the sale be voided. I received an email two days later that said it was a sale item and could not be returned. There is no way that the order had even been processed when I sent the initial email. Poor customer service is the hallmark of a troubled business.

If I could I would rate it less than zero. They are deceptive and product is fraudulent. First, it doesnt work. Used it over a week and nothing. Second, I wanted to return but they refused. They say all sales are final plus I bought at a discount. However, it many places on the website it says you can return if not completely satisfied after trying it. Then they turn around and says you can only return unopened product. They lie and then cheat you. Other reviews I have read and people rave about it, I am sure they were paid to say that.