Stanley I.
LOVE and HATE!
LOVE and HATE! I wanted to tell you how much my wife loves your product.AND how my I HATE your deceptive, obnoxious order process.You offered buy 3 bottles get 3 FREE. at 34+ per bottle it should have been about $100 but you charged double that. The FREE bottles are a JOKE a BAD JOKE on me. And then forcing me to spend ten minutes looking at every line of my order trying to opt out of additional products being forced on me. I had to get my wife to help me hunt for the TINY no thanks button. Then God knows how many additional offers before my order went through--at $100 MORE than expected! My wife has promised me she will try to find another product elsewhere.She Loves YOU I HATE YOU Stan I Replying to the Response I submitted a similar more detailed response the last time I ordered...the only change is the tiny buttom (no thanks) to reject any addtional products got smaller. Also the same deception about getting "free" products. Also the same multiple "wait your order is not finished" followed by more promotions to get additional products, again and again! Put a button the SAME SIZE as your ORDER button that lets a person opt out of that additonal item and any other additional items (but you won't do it) Stan
Response from PureHealth ResearchApr 6, 2026
Hi Stanley, Thank you for taking the time to share your experience. We’re thrilled to hear your wife loves our product, but we sincerely apologize for the frustration caused by the checkout process and any confusion with the promotions. It’s never our intention to make ordering feel complicated or deceptive, and we truly appreciate your feedback—it will help us improve the experience for all our customers. We value your trust and hope to make future interactions smoother and more straightforward.