Pure Health LLCReviews of purehealth100.com

Response from Pure Health LLCOct 2, 2012

Hi Charlotte, Let me say how sorry I am about your experience with Pure Health. For the past few week we have been inundated with call and emails for your newest product Green Coffee Bean with Svetol. This has slowed all our operations down and effected our ability to communicate with customers. I am very sorry that there was a delay in us getting your package shipped out to you. Normally it takes us between 24-48hr. to get you your package. We have been backed up with all the orders we have been getting since the Dr Oz program aired. If you choose to make any future orders with us, there will be no such delay. thank you very much for your purchase and your patience with your shipping delay. Sincerly, Brent from Pure Health

Response from Pure Health LLCOct 2, 2012

Hi Carol, Let me apologize on behalf of Pure Health for the delay getting your package to you. Normally it takes us between 24-48hr. to get you your package. We have been backed up with all the orders we have been getting since the Dr Oz program aired. If you choose to make any future orders with us, there will be no such delay. thank you very much for your purchase and your patience with your shipping delay. Sincerly, Brent from Pure Health

Response from Pure Health LLCOct 2, 2012

Hi Amy, Thank you very much for your recent review of Pure Health. I am very sorry that there was a delay in us getting your package shipped out to you. Normally it takes us between 24-48hr. to get you your package. We have been backed up with all the orders we have been getting since the Dr Oz program aired. If you choose to make any future orders with us, there will be no such delay. thank you very much for your purchase and your patience with your shipping delay. Sincerly, Brent from Pure Health

Response from Pure Health LLCOct 2, 2012

Hi Ulrike, Let me say how sorry I am there was a delay with your order and that we value your business. Normally there is no problem with shipping and tracking packages. Due to the recent popularity of the Green Coffee Bean Extract with Svetol® we have been overwhelmed with the number of orders we have received. We normally process our orders within 24 to 48 hours. Thank you for your patience and understanding. In the future there should no such delay if you choose to order from us again. We sincerely apologize and ask for your understanding as we are working extended hours to get everything back to normal. Thank you very much for your order. Sincerely, Brent

Response from Pure Health LLCOct 2, 2012

Hi YLR, First let me say how sorry I am there was a delay with your order and that we value your business. Due to the recent popularity of the Green Coffee Bean Extract with Svetol® we have been overwhelmed with the number of orders we have received. We normally process our orders within 24 to 48 hours. Thank you for your patience and understanding with us through all this any orders in the future should have no such delay. We sincerely apologize and ask for your understanding as we are working extended hours to get everything back to normal. Thank you very much for your order. And thank you very much for your kind words about our customer service, I will share them! Sincerely, Brent