PupsClosetPupsCloset provides high-quality personalized products for your pup! We specialize in personalized dog collars & harness - every product is custom made, embroidered Dog's Name and Phone Number. Gift your pup a unique personalized product today!
PupsCloset (pupscloset.com) has 207 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 53 reviews with 1 star · Clear filters
Kayla B.
I placed an order for a customized collar and leash earlier in the month. The money was taken out of my account and I received a confirmation email. I have yet to receive any further updates on the product and my emails have been ignored. DO NOT BUY FROM HERE SAVE YOUR MONEY AND TIME
Andrea
I ordered a dog collar end of May have sent 3 emails and they havent even had the decency to reply to me it would be nice to hear if they are or have shipped my order yet as its almost 3months.Thinking will report this company to Paypal.
Pamela H.
Placed my order last week they took my money and I received nothing not even a confirmation. After reading all these posts agree is probably SCAM! DO NOT ORDER!!!
Kay M.
I ordered a collar and leash over a month ago and have not received anything other then a confirmation email. I have tried to contact them to get an update on the items and they will not respond. I am very annoyed that they took my money and have not even responded to me to give me an update on the product. I would like to know when the product is being made/shipped or a refund.
Jason A. B.
Do not buy from this company. They suck!!!!!!! We ordered a harness with our dogs name on it two months before his one year anniversary with us and haven’t received anything. The tracking number tells me that it’s on it’s way but hasn’t left Anaheim, California since purchasing. I’ve emailed and messaged this company multiple times and haven’t heard anything. I wish I read reviews before purchasing. Lesson learned. Find a different company.
DIY G.
THIS IS A SCAM and will be reporting to my family Attorney who handles this type of thing. Ordered a collar and leash and have yet to receive them. I should have known when my money was taken right away and not when shipped like most reputable companies.
Angelica S.
The same as many others experience i see.. purchased $127 worth of merchandise received the confirmation email that my order had been received (and my money had been taken) and then nothing.. silence.. never available for online chat and their Customer Service or lack there of is unresponsive as well. SHAME that Companies like this can just take your money.
Erika J.
I placed my order in the Beginning of May and it is now July 2nd. I got a response from customer service 1 time and they said my order was finally on the way this was 3 weeks ago and I still do not have my 2 personalized collars I paid $80 for.
