PupsClosetReviews of pupscloset.com

Money taken, confirmation email received and then nothing. Terrible.

I ordered a collar with ID engraving on the metal clasp. What a disappointment! The engraving is so inferior, the phone number is not readable, and you can tell the name would easily rub off. The personalized collar was a total waste of money, it serves no purpose with unreadable engraving. The company will not respond. BEWARE! Rip off!

I ordered over $90 of products 10 days ago from the U.K. and have received no update at all - nobody answers the chat and according to the tracker it’s still marked as ordered! Your products look amazing but your customer service is not good! If you can’t fulfil orders you should update your site to say so! I am 24hrs away from seeking repayment through my bank who will then be seeking that from you. It’s not a fair way to treat your customers!

Ordered personalized harness in January, received ONLY velcro name badges but NO HARNESS. Jessica from Company said “they said they sent it” ahhh, no you didn’t! Still waiting! very upset that emails go unanswered! What a disappointment

Did not receive order at all, sent multiple emails with zero reply at all, either a scam or a hopeless company who don't deserve your money. Shop elesewhere

I won $100 worth of product and gave to friends that when They placed the order it charged the credit card how is this a gift card ???

I made an order with PupsCloset 2 months ago and still have not received it. I have contacted PupsCloset numerous times with no response. I will not be shopping here again.

DON'T BUY FROM HERE! I placed and order they charge my credit card. After 2 weeks nothing. I contacted them after 2 weeks and asked for a status updated since it should have been mailed out within 7 days according to their website FAQ... Nothing... i waited another week and emailed them again. I waited a couple days and I contacted my Credit card company.