PuppySpotReviews of puppyspot.com

This is a very, very fishy website. We were on the verge of buying an English Bulldog and when we were going to check out, the fees increased $1,200.00 for travel fees and what they call a “health fee”. It’s very disappointing that they not only feel it’s appropriate to mark up the dog to cover their costs, but then in the final hour add 25% worth of fees on top! In addition, their customer service is terrible. When we called to ask about the fees, they were frustrated we would even wonder why they were so high. You’re better off going to a local breeder and meeting your puppy in person than working through these crooks.

I returned the puppy (due to aggressive behavior).... When I tried to purchase another puppy at a later date, PuppySpot had "flagged" my e-mail address and number and wouldn't even respond.... Unfortunate....

I had always wanted a German Shepherd, as there were none at the animal shelters in our area I ordered a puppy on Puppy Spot. From the day we picked him up he was a fearful dog, he barked at everything that was not familiar to him. He seemed to love us and our other dog and was a good boy in the house. He never destroyed anything. We played ball with him everyday which was his favorite thing to do. He barked at everyone that came to our home. He barked at his trainer. The last time we took him to training he not only barked at her but lunged at her. We were told that a fearful dog could be a dangerous dog. We cried the day we took him to an animal shelter. Puppy Spot may want to check out the breeder he came from. Is Puppy Spot going to have their reputation ruined with breeders like his. We spent a lot of money to purchase him, have him neutered , vet care, food, and the worse part being heartbroken having to give him up, as we loved him so much.

I ordered a golden doodle from puppy spot but I got a pug plus with a broken leg an payed 6500$

What a nightmare !!! Lets begin with Waynesha .... I'm still not sure why she is still employed in a customer service capacity. In Fact, everyone is ill equipped to deal with clients. They give standard canned responses to direct questions and concerns to the point of being condescending. Too much contradictory information ( provided you actually CAN speak to someone.) The phone service is set up in such a way they know what numbers you call from. I had to actually spoof my number to get thru. When I did and I asked " Do you know who this is? " When I told her, dead silence!!! Maybe it was my fault for reserving and fully paying for a puppy who was 5 weeks old. The breeder happens to not release these small breed dogs until 11 weeks. To say the least this has been a very long and painful process. Finally I had to flex my legal muscle. When I threatened legal action, I received a call just this past Saturday telling me that PS will be cancelling my delivery of my puppy ( which was not until 7/26). " Since you are already talking about legal action, we feel this is not the right fit for you" I was actually relieved ... And who prey tell will compensate me for the $1000.00 worth of puppy paraphernalia from Chewys? Fast forward 48 hours I have received a full refund ( $3300.00 ) to my Amex this morning. The only thing they ever acted on quickly ( because I had to threaten to sue ) The dogs are marked up over 250% ... I have read many very recent scathing reviews, BELIEVE THESE REVIEWS !!!! Run quickly in the other direction from these people.

The worst ever!! They never return calls and the puppys are not vet checked. My baby is full of parasites and worms!!! Beware

BEWARE DON'T USE PUPPYSPOT!!! Too bad I didn't know about this review site before I bought a puppy. I adopted a German Shepherd puppy through PuppySpots website. There was a photo of the puppy I adopted as well as a photo of her sister. I could choose between the two but I chose the one I did because she had very different features and markings. I have website photos of both puppies and without a doubt, the breeder gave me the sister and not the puppy I adopted. I paid $4,100.00 for the puppy I adopted and her sister was $2,000 plus. I've had this puppy since 5/19/19 and no way could she have such drastic changes in her appearance. I started contacting PuppySpot about 1 1/2 weeks ago. I sent some photos of the puppy and requested that they let me know they had received them. NOTHING. I've left phone messages and emails for the three people involved with the adoption and I've never heard back from any of them. I was persistent and I finally spoke to someone at one of the many, many phone numbers listed and the lady told me they did receive the photos, they needed to contact the breeder, and the company turned my complaint over to an advocate. Every phone number and website email always (for me) led me back to the same recorded message... even when I tried to contact the corporate office. Regardless of the breeders qualifications, what breeder would ever admit they switched puppies? Have they even spoken to him? When I picked my puppy up from the breeder, he had put her in a crate and met me at a parking area. I thought she looked a little different from her website photos but I hadn't seen her up close before. She smelled so bad that we stopped to get air fresheners for the car and had a vet/groomer try to get her ears clean. Funny thing...when I met the breeder, he told me he wanted to keep the puppy I adopted but when he called PuppySpot to get her back they told him she had been adopted. When I was registering my puppy with AKC the paperwork said if I bred her, her puppies couldn't be registered as the breeder did limited registration. "offspring of this dog not eligible for registration" Although I had no plans to breed her it was kind of a shock when I paid what I did for her and you can't register her puppies. We love the puppy we got, but I thought how sad that she wasn't valuable enough to the breeder to keep if that's the case.

Buying from puppyspot is essentially the same thing as buying from a puppy mill or any "backyard breeder." They are a puppy broker, plain and simple. They buy pups from unprofessional breeders that basically can't sell the pups any other way, write up generic descriptions of the pups on their website, and mark them up to ridiculous prices. Puppyspot has no pictures of the dam & sire, no pedigrees that they can show you, and can't tell you a single thing about the temperament or personality of any given dog because they have NO idea (nor concern) as to what they are selling you. I inquired about a pup and repeatedly asked to see the parents' pedigrees. After having to ask several times, I was sent just ONE parent's pedigree, which had lines blacked out with a Sharpie marker. The other parent's pedigree was never sent to me. The pedigree I was sent was most definitely NOT impressive. I repeatedly asked for them to contact the breeder directly and get information on this particular pup's personality - they never did. After about two weeks of basically begging them for information, the dog was noted as sold. Just for a laugh, I inquired about another pup. This time I was assigned to a different salesperson - but they are obviously all trained to avoid the same questions. This salesperson won't send me copies of pedigrees either. Any dog breeder worth their weight is NOT going to sell dogs this way, to a company like this. Take the time to do your research on breeders and buy directly from a reputable breeder. Any breeder can ship a puppy safely via a variety of means of transport, distance is not an issue, so don't be afraid to buy your pup from an out-of-state breeder if you have to. Just don't buy one from Puppyspot. You are unfortunately getting the lowest of the low quality.