PuppySpotReviews of puppyspot.com

I was very happy with the adoption process. The only criticism I have is that the different departments at PuppySpot need to communicate better.

Was taking too long get my puppy home. And we never got pic only until we ask

We love our sweet girl, she is happy and healthy. We would have liked more updates while she was still with her Mama, but we are very happy with our puppy!!

We love our Bernedoodle! He arrived safely and was very healthy and adjusted to our home quickly. The website could be a bit better but overall we had a great experience.

I got a Labrador retriever from Puppy Spot last year. She was 6 months old. Someone had purchased her and then changed their mind before picking her up. She has become a spectacular dog. She had been well cared for when she arrived. She was healthy, happy and had no medical issues then or since. Puppy Spot wasn’t terrific with communications but if I took the initiative to call and email them, Will always replied and took care of whatever I needed.I can say great things about Will but if Waynesha is your contact there, my advice would be to change. She was completely unhelpful. I didn’t find a lack of transparency. I was provided plenty of information. In fact, I just purchased two more Labs from that dog’s breeder directly. The breeders name etc. were in the paperwork with the Puppy Spot purchase.

Initially, things went quite well. There was a glitch, first I was going to pick up our pup, but had a change of plans and decided to have him delivered to us. As the time for delivery approached, I received a text from the breeder wanting to know if I was still coming to pick up the pup! I wondered if he was left out of the loop. I contacted my person at puppy spot and she looked into it for me. Things were worked out, however, now my pup was going to be arriving a week later then expected. I was anxious to receive my pup. It seemed like I was waiting forever and this extra week made it even worse. Finally received my pup and he is healthy and energetic.

The process of choosing a feline and arranging payment was an easy process enough. It was the communication thereafter I’m so concerned about. Why is it that I’m important up until the payment and once the transaction is completed I am ghosted. The very success of this adoption process should include the support of Puppyspot until it’s not needed. In the future please be as attentive throughout the entire process.

I had a very good experience with Puppy Spot. I had all my questions answered in a reasonable time and received updated pictures of the puppy. The people I spoke with were very friendly and the emails I sent were also answered within 24 hours or so. The only part I had a little concern with was the time it took for this 3 pound chihuahua to arrive home. The trip from Mississippi to Vermont was long, five days. I will say that he arrived home safely and put into my arms. The person delivering him was very pleasant and asked if I had any questions or concerns. Grateful for that. The one thing I did see in his medical records, it showed that both of his testicles were in the scrotum when checked by the veterinarian from the breeders end. I did not see any evidence of testicles when he arrived home. I could see they were not descended into the scrotum. I am not a vet so I took him to my veterinarian for his checkup after arriving. The veterinarian noticed that neither of his testicles had descended into the scrotum and noted that in his paperwork to Puppy Spot. He is now 22 weeks old and there is still no sign of them descending. We are doing bi-monthly checks to see if anything will change. If no change, it will be a much more difficult and expensive procedure for the neuter for this little puppy. Being a genetically inherited issue, I wish the original veterinarian would have noted that when filling out the paperwork for his medical clearance to travel. The breeder was very nice when we texted to each other. I asked a few questions of her when the puppy arrived home and she was very responsive to my questions. Can’t thank her enough for that. Even with the few concerns I had after receiving this puppy, I would purchase another puppy from Puppy Spot. First time is always the hardest because the anticipation is always tugging at the heartstrings. Thank you for all your patience with me and the questions.