Tiffany P.
Great Service Despite Hiccups Along the Way
PuppySpot was always very helpful through the process of getting our American cocker spaniel Willow albeit there were a few hiccups along the way. One of those hiccups was that our puppy was supposed to come with a crate from the breeder which the breeder forgot. I reached out to PuppySpot to let them know and they refunded me with $50 to cover that loss. The financing process, if one chooses to finance their pup, was seamless and quick. We secured our pup very quickly. Also, the PuppySpot app sends updates and tips and tricks to help prepare new owners for the arrival of their pup. There was also a check-list in the app to help new owners make sure they have what they need when the pup arrives. My last comment is that the breeder we got our cocker spaniel from appears to be very reputable and we were told that they don't overbreed (only once every few years). Our pup has gone to the vet a few times now and our vet says she's very healthy. Her temperament is also astoundingly sweet, friendly and adorable. That to say, PuppySpot appears to follow through on the promise of reputable breeders putting up their puppy listings.




