PuppySpotReviews of puppyspot.com

What you need to know that my Puppyspot agent, Erin, NEVER informed me during the sale, is the agreement and disclaimer that was attached to my after-the-fact sales receipt. The disclaimer basically tells you that Puppyspot bears NO responsibility for anything that may go wrong with your purchase of a puppy. The agreement tells you that they will keep $500.00 of your money if you should choose to cancel the transaction NO MATTER WHAT. I later found out, through the numerous issues I had with the company, that the breeder bears the cost if your puppy should have health issues (as I was told by a puppy manager)! The breeder does the hard work, you don't know what conditions your puppy is living in, while Puppyspot makes a lot of money acting as the middleman. Pretty bad way of purchasing your important addition to the family, and always being in the dark after you are done paying. Save yourself the pain, and go to your local breeder or shelter to get your new baby.

While I understand that the current situation is unprecedented, but I was frustrated and disappointed at the lack of communication and transparency during the adoption process. It was only after repeated, multiple calls and emails that I finally got any kind of response or update. I would expect a much higher level of customer service.

I bought a puppy from this place and was supposed to get it when it turned 8 weeks then they changed it to 12 weeks and they refused to give me a travel date. When you pay an extra $800 to get a puppy to you, you expect it to show up but they kept saying they didn’t have a travel date. Needles to say I never got the dog and I canceled it because they Couldn’t hold up their end of the deal but still got charged $150 for it being their fault. You could never talk to the same person and it was a nightmare. Don’t do it!

I received a toy Yorkie from PuppySpot. Please beware, the arrival was 5/16/21 and he was taken to a vet when traveling to me. After he reached he refuse to eat or drink. The driver states he really didn’t eat much while traveling. He been hospitalized twice and is still in the hospital. First hospital stay was 1316.00 and went to take him back the very next day as he looked worse to and that payment was 1400.00 and the puppy cost was 2100.00 please beware of Puppy Spot .com . They giving me a hard way to go on how to pay the hospital bills paid and for guarantee my money for hospital visits.

My puppy definitely came from a puppy mill. She had kennel cough and tested positive for the parasite Giardia when I brought her to my vet in my home town. The "puppy meet up" location was at a gas station rather than the location of the breeder, which is very convenient so we were not able to see the environment she was raised in. We have had her home for 3 weeks and she is dealing with constant health issues, bloody stool, and a cough that won't go away despite a full round of antibiotics. To pay close to $3,000 for a puppy with a "no puppy mill promise" and being provided with a vet certificate saying she was healthy the day before we got her is an absolute lie. Do not buy a puppy from PuppySpot, they only care about making money, not selling healthy puppies.

Horrible experience which tells me all I need to know about Puppyspot. I bought an adorable looking Havanese "Leland" and he was 5 weeks. I was told as soon as I purchased him, I would get information on the breeder. I did not. The day after I purchased him, I went back on to look at his cute little picture again - and the estimated adult weight had changed. I originally chose this puppy because I wanted a Havanese on the larger size. Then the next day the weight changed again and now puppy was on lower end of medium size. I emailed puppy spot and they got ahold of breeder and told me breeder had made a mistake - twice? This made me uneasy and again I asked for breeders info. Was then told they could not give me name of breeder for "safety" reasons. What? I had specifically been told as soon as I purchased the puppy I would get this info. Then yesterday I get an email saying because of Covid 19 my puppy would NOT be arriving after he turned 8 weeks. Rather it would be 12 weeks. This supposedly was due to restrictions on transporting a puppy in a vehicle - they have to be 5 pds or 12 week???? But to fly they only have to be 8 weeks - does that even make sense? I then emailed them questioning this and again asked for name of breeder as by now I was definitely not feeling good about this whole situation. They sent me some generic answer again stating they could not give me name. I emailed back and demanded the name. The emailed back and said Olen from Indiana. I immediately did an internet search and find Olen on Top100Worse Breeders from Humane Society. He is basically a disgusting puppy mill whose dogs are sick, live in horrendous conditions! I was beyond upset - their site states they deal with "Top" breeders - they don't buy puppy mill dogs. I sent email with a link to this article and demand to know if this is the breeder. Of course hear nothing - silence. I contacted paypal and start dispute. Today I emailed again and finally get a response saying they are "looking into the situation" with the breeder - as if they dont know who they contract with!!! They say they will refund me- then say they will reach out and call me in 5 minutes - nothing. While I am getting my money back - I am writing this because we the public cannot allow these puppy mills to continue. They are horrible, disease ridden places where dogs are treated so horribly - just bred continously and live in filthy environments. It is beyond sick. It has been a learning lesson for me - never ever buy a puppy from anyone but a reputable breeder.

They charge a lot of money for puppy and don't provide the service that matches.

Purchased a bloodline dane 4k online worst mistake ever beware purchasing online you dont know what your going to get we never thought we would ever spend 4k on a dog but we got did and didnt get to see his attitude temper any of the things you should know 100% before ever purchasing a dog . trust me I paid for a dane not only is he small but he doesnt even resemble one either . I could go on but save your self some troubles meet your friend first before purchase you will save yourself and the animal a super ton of hell trust me first hand thanks for reading and no this is not a joke it really happend