PuppySpotReviews of puppyspot.com

I have had the pleasure of dealing with PuppySpot for a recent puppy purchase of a Yorkie Terrier (Parti). While I probably could have found a similar dog for less cost, it has been worth every penny. I can not express my gratitude enough for their courtesy, follow-up, keeping me informed and making sure everything proceeded as promised. The customer service has been outstanding. I highly recommend them. If I never need a to purchase a puppy again, I will return to PuppySpot.

Omg. I bought a dog from purebredbreeders 4 yrs ago and even though I was a big sceptic I was thrilled by the experience. THEN two weeks ago I did it again getting a second dog☺️The second experience was ten fold the first n when perfect competes with perfect. Like wow. I would highly recommend your purchase from puppyspot thanks!

So far I've had a great experience with Puppyspot. I was told what food to pick up on my first phone call, they answered all my questions. And I had a lot. My puppy is supposed to arrive in 3 days. That's all I know for now. Hopefully I will find out tomorrow if he made it though his well check. I liked that the breeder posted a video and not just pictures. I can understand delays if the dog has worms or something common and treatable. As long as I'm informed of all treatments needed and given. For now I've been in the loop since day one. Even about the travel date since day one of my order.

I have a lot of dogs in my lifetime what's the new white German Shepherd that I got has been adorable I was broke before I even got him very calm wall demeanor just an all-around perfect dog would highly recommend puppyspot

PuppySpot and my breeder kept in perfect touch with me and provided me with all the info I needed for my frenchie. Not a negative thing I could say about them. I had a great experience!

We recognized that Boston Terriers are a popular breed but first wanted to exhaust efforts to adopt an abandoned puppy or adult dog. We found one at the local SPCA shelter, but it was quarantined just hours before we arrived due to aggressive behavior. (Almost certainly not the animal's fault, but he got the blame nonetheless.) We broadened our search to multiple states and found a handful but each had been physically or emotionally traumatized to the extent they had lost all the breed's inherently good qualities. It was only then that we turned to purchasing a Boston Terrier and happened upon Puppy Spot. There are equal numbers of good and bad online reviews, but if our experience with Puppy Spot is the norm, it casts significant doubt on the bad reviews. Our first interaction was with a Puppy Concierge, who patiently answered all our questions over the course of a couple of hours, even if that meant calling the breeder and then calling us back with comprehensive, accurate information. We purchased the puppy that evening, and the next day received updated/current photos from a Client Services Specialist, including photos of the dam and sire. We initially paid an extra fee to have the puppy delivered to our local airport via a Pet Nanny within three weeks. (Given the modest fee uplift, I'm pretty sure there's frequently a loss on this part of the transaction.) After a couple of days, we discovered we had enough frequent flyer miles to pick up the puppy the following Saturday. Representatives in the Travel Department were exceedingly accommodating in coordinating with the breeder, and even issued a refund of the Home Delivery Fee immediately after our telephone conversation. (Frankly, I had thought the fee would be forfeited since I changed the plan, not Puppy Spot, and they already had invested manpower in travel coordination.) The puppy was exactly as described when we picked him up. We've since noted through his behaviors, actions and reactions that he obviously was very well treated from birth. To address some of the negative online reviews/comments ... We took the puppy to our veterinarian within 24 hours. His vaccinations were up to date and he was very healthy except for the presence of Coccidia in the ***** sample. Our veterinarian reported it's challenging to diagnose Coccidia in young puppies until the dog is very sick, so we were fortunate to have caught it early, and do not place blame on Puppy Spot or the breeder for the oversight. If our veterinarian, who is reputed to be among the best in the Houston metropolitan area, states the parasite is difficult to diagnose in puppies, I believe him. The puppy did not exhibit any signs of illness and has been happy and energetic since we picked him up. (As an aside, Puppy Spot immediately offered to reimburse the cost to diagnose and treat the parasite as soon as we submitted the New Puppy Exam Certificate which was completed and signed by our veterinarian.) Others have complained about the cost of puppies on Puppy Spot. While I suspect there's close to a 100% markup based on Boston Terrier puppies we saw elsewhere online, in my opinion the customer service, guarantees, and after-the-sale support are well worth the cost. I truly believe representatives meet with the breeders and tour their homes and/or facilities to ensure puppies offered on Puppy Spot are not bred in puppy mills. Our new puppy loves to play with toys and knows how to interact with people in a healthy, appropriate manner. It's obvious he was not mistreated, even environmentally, before he came to us. In short, I would unequivocally recommend Puppy Spot to family, friends, colleagues, or anyone searching for a happy puppy ... and who have the means to pay the markup of a quality organization like Puppy Spot to ensure the health and caliber of their puppy.

So I really could not find a German Shepherd puppy locally. I came across the Puppy Spot website and they had a nice selection in various price ranges. I was so skeptical of purchasing a dog online without ever meeting it, or the breeder, or the mom and dad. But with little to no selection locally and missing having a German Shepherd after ours passed away Puppy Spot became the only choice. I filled out a online form with my contact information and selected the puppy I was interested in. Within 2 minutes I received a phone call and a email with more information about the puppy, the breeder, her location, and more photos. After talking with the wife I clicked on a link in the email that the Puppy Concierge sent me and paid for the puppy. They called her Mellissa puppy Id 548489 but we named her Bailey. Bailey was 16 weeks old and we had to wait a week to see her because that is the soonest flight they could book. Again I was skeptical and terrified of this puppy flying in cargo in a airplane. But I had little choice. After a week Puppy Spot contacted me with all of Baileys travel info and gave me Delta's phone number to get more information on how to get her at my local airport. I was still terrified but Puppy Spot assured me it would be ok. Of course the news recently with how awful airlines are with pets makes you uneasy. Bailey had to fly from Norfolk VA to Detroit and then Detroit to Albany NY. I was able to track her progress the entire way on Delta Cargos website. When I arrived at baggage claim in Albany to get her a Delta employee was giving her food from the ziplock the breeder sent with her and trying to calm her down. I also noticed a Delta employee had marked on her crate that she was given food and water in Detroit during her layover. I mean that's pretty good service. You don't get that as a person! Bailey was nervous and did not know what was going on but she seemed fine and her crate was clean. The breeder had all of her medical records and a AKC registration for Bailey along with a bag of food that she was being given. All in all I felt I needed to leave Puppy Spot a review that was positive. There is so many negative ones and I dont understand it. Puppy Spot stayed in constant communication with me. They insured Bailey received all her shots and exams before she was sent to me and they made it clear to me to get her to my vet within 2 business days after getting her to be sure I got my 10 year health guarantee from them. She arrived last night at 11:45pm and she will be at my vet Monday morning. I have only had Bailey for 14 hours but she loves me and won't leave my side. Loves the wife and our 5 year old daughter and appears happy and healthy. She so far does not like our Great Dane but I know that will take time. He likes her however.... This was my first time using Puppy Spot and it was outstanding all around. This is a top notch company that stayed in constant contact with me throughout the whole process and made it clear to me they will be here for me for the entire life of Bailey should I need anything and I believe them. If for some reason they aren't I will update this review. Great job Puppy Spot and Delta airlines!

We were very cautious about purchasing our puppy from this site, however we had an awesome experience. Our puppy is healthy and happy and we couldn’t be happier!! We got very lucky that the breeder was obviously caring. We just got her yesterday and took her to the vet and she is all good! I was really nervous after reading many negative reviews but this was an overall great experience for us.