Diane W.
I didn't care for several things about…
I didn't care for several things about PuppySpot. First, there is no way to interact with the puppy before purchasing. After purchasing the puppy, she had 2 parasites I had to deal with immediately. I have an existing dog and had to have her tested for parasites due to the puppy. Thankfully, she never got cross contaminated. I think PuppySpot should have paid for her testing as well since they gave me a puppy with parasites. I received her on a Friday afternoon and was at my vet Monday morning with a fecal sample. I received so many emails from PuppySpot my head was swimming! They were about numerous topics and recommendations about purchases such as insurance. The emails about her parasites were from many different people, so I never knew who to respond to. Plus, if I did not respond immediately, I would get another email! It bordered on harassment. I have since looked up puppies on AKC's site and now I know I way over paid for my puppy. I would not recommend this site.
Response from PuppySpotJun 22, 2026
Thank you for sharing your feedback. We understand how concerning it can be when a new puppy requires veterinary attention and recognize that the volume of communication you received may have felt overwhelming during an already busy time. Our team has attempted to reach you and would welcome the opportunity to connect directly to better understand your experience. Please feel free to contact us at your convenience—we’re here to help. We appreciate the opportunity to support our families and remain available should you need any further assistance.




