PuppySpotReviews of puppyspot.com

once we purchased our dog, seemed communications - especially photos did not come to us unless we asked. Also the fact that we needed to have special vet papers filled out was not made clear, we took out dog to the vet next day after we picked her up and send in the vet papers, then we received notice that we needed to have special papers filled out. Our dog was over 2 lbs in one of the last communications, however when we took her to our vet she was less than one lb. Would I recommend you to another person - not sure I would.

Lack of communication after purchase while waiting for puppy arrival. A whole lot of money is spent and until our puppy arrives everyone is making their purchase on blind faith. Our puppy was perfect. Communication is your weakness....

The overall process was seamless and easy. The crate that my puppy traveled in had food and water readily available for him along his trip, which was neat. I noticed that the paperwork I received when everything was all said and done had the breeder's business card inside. This had my curiosity as to what the breeder sells the puppies for. I was amazed how much lower in cost the breeder actually charges and had thought to myself that PuppySpot had just ripped me off. The puppy cost 4 times more expensive than what the breeder was selling the puppy for. If I had spent more time researching, I probably would not have gone through PuppySpot to get my puppy. I understand PuppySpot facilitates the traveling and communication process, but this should not cost an additional 2 thousand dollars. To wrap things up, I'm happy with the healthy puppy I received, but disappointed with the unnecessary cost PuppySpot charges.

The experience was so/so. We live in California and finding a breeder that was willing to ship a Rottweiler puppy to California was very difficult. Puppy Spot brokered that as a liaison for multiple breeders. As far as customer service goes, I have documented this in a previous review for them. We had hiccups and some difficulties that were unnecessary. Additionally you pay approximately a 25% premium for using their service because of the alleged medical/health warranty that they provide on their puppies. That sounds great and dandy until you read what the warranty covers and all of the exclusions which really means that “You’re on your own kid!” For the lack of transparency which is slightly deceptive, I would never use their service again. As far as our dog goes, he is great and we love him to pieces. Our best experience with Puppy Spot was communicating directly with the breeder.

Our puppy was purchased and shipped to us in California. She is beautiful and definitely the dog from the picture on the site. Her name is now Natalie. Upon our receiving the dog, we took her to the vet for a complete exam. She had Giardia, It took over 3 months, many trips to the vet at a great expense to us to resolve this. We hired a behaviorist to help us train Natalie. She was extremely scittish to almost any noise. At has taken many months to get her emotions in check. Our behaviorist said she was a puppy mill dog. We love Natalie, and 10 months later, she seems to be getting more used to noise. She did come with AKC registration as promised. She is a beautiful, good natured animal and will grow into a great companion, but it has been a rough 8 months of ownership.

Layla arrived on time in her kennel which was filled with her feces. Upon taking her to the vet she was tested for parasites and was determined to have giardia. This was November, 2018. I have been dealing with this parasite ever since she had arrived. Layla is a great companion, learns quickly, and has become part of the family. However, I do feel that she had this parasite prior to her being shipped.

I bought a GSD, picked him up at our airport on 11/1. We found out as he grew, that his lower jaw has an under bite and is crooked. I'm currently saving money to get his jaw x-rayed, as I'm on disability money doesn't flow that well.

Service rep was great but the husky we got had such bad girardia that we had to treat her with 3 rounds of antibiotics (decided against a 4th round), expensive vet bills and over THREE months of cleaning diarrhea inside and outside of our house. Our vet said it’s infrequent to have such an aggressive case.