PuppySpotReviews of puppyspot.com

The availability of puppies - breeders who trust them and make their puppies available- is excellent. The puppy I acquired is just as described and I consider myself very lucky to have exactly the puppy I wanted. There are some areas that for the buyer are problematic to me: 1) You are not allowed to know much about the breeder, how many litters they have produced, or contact folks as references to past litters. They say that is to protect the breeder from unwanted interruptions with contacts. I consider it a major drawback. Once I had made a deposit the puppy manager did set up a conference call with the breeder and I was able to ask all my questions. I learned the breeder really doesn't like marketing puppies directly and had worked successfully with puppy spot for 10 years. Confidence building. I should have been an option for me to speak with him before I had to put up a non refundable deposit to assure me in my decision making. 2) there is so much effort to get you to spend additional dollars with them - a puppy pac, are just two a travel package. 3) I wanted to pick up the puppy myself. the travel coordination group tried to persuade me against that over and over by offering alternation solutions at different prices. I told them I just did not want to subject my puppy to multiple plane rides in the winter where planes run the risk of being delayed. I wanted to see the puppy for myself and deal with whatever delays occurred. After accepting that I would go get the puppy, they kept confusing the details. Finally the breeder and I could speak to each other directly by cell and work out all details. The breeder was wonderful in meeting me. 4) the wording of the health guarantees and return of deposits and payments is extremely complex as to what constitutes refunds or replacements. Be sure you read them thoroughly I have a wonderful puppy. I am very lucky.

Our puppy arrived with a six hour delay. It was raining . The dog was wet, there was no food inside the bin , it was on top of the bin. The dog was shivering. I was not sure the dog was alive at first.Now she’s doing great. As far as the communications with PuppySpot I was very impressed.

Communication was minimal after paying for my puppy. I asked several times for updates on her growth, especially her weight, and more details regarding her travel. She arrived at the airport very late at night. I think her travel arrangements should have been planned better, especially so she would have been on a nonstop flight. Poor planning.

My puppy has been sick since she came to us.

After it was all said and done we ended up with the most perfect puppy exactly as we were promised. Although, before that moment we were promised the puppy on 3 separate occasions, told he has an issue from another company that didn’t know what it even was. The app reply is from different people and always takes on average 2 hours to answer with vague answers. Not open on the weekend so expect very minimal communication. And they said we have to be interviewed when the dog arrives and low and behold the dog was just dropped off at an off airport location with no representative so we were just giving the dog. All negatives aside in the end it all work out. Recommend to others but expect issues.

The agents were all good to deal with. In the end I learned a costly lesson: ($3000+) Don’t buy a dog you haven’t seen live and in person. The cute fluffy little pup picture wasn’t what I got. The dog is healthy but has a extremely sparse coat. When I complained the agent tried to tell me that was how Poodle puppy are. And then explained they couldn’t be responsible for the way a dog looked. The vet has advised to keep dog out of sun to prevent skin being burned. Great a dog that can only go out at night. Also at 4-1/2 mos it’s at the weight it was supposed to be as an adult. So much for a lap dog. Additionally I paid a healthy fee for their Sevice to screen breeders. This litter was the first Schnoodle mix the breeder had done. Needed to more practice apparently. Puppy spot wouldn’t let me talk to the breeder until I wore them down and then they stayed on the line. Lastly no need for costly middleman. Go directly to breeder so you can checkout for yourself. I love the dog but should get all or at least 50% of my money back. Not going to happen.

I actually had very good communication with the managers throughout the process. Both Tiffany and Oriell were great communicators and kept me up to date on the delivery of my puppy. I was able to get my pup (Oakley, a morkie) from the flight and he was fine and is adapting. However, I took him to the vet for them to check him out. He's a healthy pup but the medical records from the Breeder is all fake or lies. I was told the pup was born on 6/15/19 and the vaccines on the medical record are 6/13/19. How is that possible? I tried to reach out to both my puppy managers. Radio Silence. I contacted puppy spot and they just said his 1st shots were given too early and we will reimburse you the $50. Now, my vet wants to do everything from the beginning and is telling me that this is a puppy mill. How embarrassing for me. I hope that he stays healthy...

It was a nightmare getting this little guy to Montana, but he's home now and all is finally well. Many thanks to Will, Rachel, and Chelsea from puppyspot and Tiffany, the breeder, for finally making this happen!