PuppySpotReviews of puppyspot.com

Puppyspot communicated often when ready to ship. I gave 4 stars because some of the information given on my puppy was not correct. They did check on it though.

I felt the company tries hard for the public. My only problem with the company is their phone system. One has to hang and hang on the phone waiting for somebody to answer. Very frustrating. Then when someone does answer they seem very tired and put upon that I phoned.

The purchasing experience was great and the team at Puppyspot communicated frequently and in a timely manner. My only issue was the transport. When I picked up my puppy he was covered in his own throw up and was clearly traumatized by the trip across the country. I know the transport team is limited in how much they can care for the puppies during the trip but it was still jarring to see the puppy in such poor shape from the trip.

My experience with puppy spot has been phenomenal. The only reason I rated it for out of 5 was. My puppy arrived underweight and dehydrated.

It would absolutely be a 5 if I hadn't talked to a couple of advisors first about specific puppies who really had no interest in talking temperament, just kept going over the health guarantee. I gave it one last shot with another puppy and got an advisor who found out the answers to my questions from the breeder and voila, with her help I picked the puppy in that litter with the characteristics I was looking for and she is a great fit for our family! I don't think the agents didn't understand temperament, I think they just didn't want to take the extra step to reach out to the breeders for more information. We chose to fly to meet the breeder in person and that went great. We got lots more information about her, her parents, and littermates. Really knowledgable and kind person and we are certain she had a great start in life.

The flights were on time. A direct flight would have been two hours instead of the six hours she had to go without food.

My puppy arrived healthy and happy.

The people who facilitate the transfer are 5 star. The entire process itself was seamless. I bought two puppies From different breeders. Neither puppy came with any information about where they sleep. In a crate? In a kennel? On the bed? Life is easier when you know how the pups have been raised. Especially when they’re a bit older as mine are. Obedience? Did the breeders begin with anything? And if so, what were the commands used? Again, not important if you’re getting a 8-10 week old pup. One of mine was 4 months old.