PuppySpotAt PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Lisa H.
They were on time. They kept communicating the day of delivery to let me know the ETA. They were very friendly.
Response from PuppySpotSep 16, 2024
Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate your feedback and are glad that you were pleased with the communication and friendliness of our team.
Jo Ann V.
Very easy to meet at the specific location. Employee’s were very informative and helpful with details concerning our pets.
Response from PuppySpotSep 16, 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with exceptional service and are glad that our employees were able to assist you with your needs.
Robert F.
Our puppy arrived in great shape. Further, the messaging about her arrival was accurate and timely. The drivers were caring and friendly. Excellent service! One small complaint: my name is Bob Fisher, not Bob Page.
Response from PuppySpotSep 16, 2024
We are thrilled to hear your puppy arrived safely and in good spirits! We appreciate your kind words about our drivers and our communication. We strive to provide the best possible experience for our furry passengers and their families. We apologize for the error in your name. We will take steps to ensure this doesn't happen again. Thank you for bringing this to our attention.
Michelle C.
Puppy spot kept me Informed throughout the entire process and spent a lot of time on the phone explaining what to expect. When the day finally came.....meeting the van with other excited parents was a wonderful experience! Having our new puppy handed to us was an incredible feeling!!!!!
Response from PuppySpotSep 16, 2024
We are so happy to hear that you had a wonderful experience with us. We strive to make the process of welcoming a new puppy into your home as smooth and enjoyable as possible. It's heartwarming to know that our team was able to provide you with the information and support you needed, and that you felt excited and prepared for the big day. We are thrilled that you had such a positive experience meeting your new puppy and that you are enjoying your new furry family member.
M. B.
The experience with using puppy spot was phenomenal from beginning till the end when receiving my puppy. He came very healthy and ready to start his new life with me. Everyone in my apartment is over the moon with Oliver on how well-behaved and loving he is. I am so happy that I have my furever friend.
Response from PuppySpotSep 16, 2024
We are so happy to hear that you had a positive experience with us and that Oliver is thriving in his new home. It's wonderful to know that he is well-behaved and loved by everyone in your apartment. We are committed to providing our customers with healthy and happy puppies, and we are thrilled that you are enjoying your new furever friend.
John D.
Every thing went well from start to arrival.
Response from PuppySpotSep 16, 2024
We're so glad to hear that your experience was positive from start to finish. We appreciate you taking the time to share your feedback.
Grace G.
My first interaction with Angel was great. She explained everything about puppy Cicero and the process. She was kind and knowledgeable. We purchased him that day. Great communication with puppy spot! They updated me often. Because my puppy was 3 lbs 4 ozs they were worried about hypoglycemia. They sent me info plus called me twice to explain what I should look for and how to treat it. The communication on the delivery was great and the drivers we met were Nathan and Gary from Premier Pet transport. They had all the paperwork and health records as promised plus Cicero’s food .Cicero looked very happy and well care for. I have only had Cicero, now named Max for 24 hours now but he seems healthy and happy. I was skeptical about purchasing a puppy online but the breeder took excellent care of this puppy and puppy spot took care of the whole process and everyone that I talked to in the process of waiting for my puppy was wonderful, and I talked to at least 5 different people. What a wonderful experience I have had with Puppy Spot ! Thank you all!
Response from PuppySpotSep 16, 2024
We are so happy to hear about your positive experience with Puppy Spot! It's wonderful to know that you felt well-informed and supported throughout the process, from your initial interaction with Angel to the delivery by Nathan and Gary. We take pride in our commitment to providing excellent customer service and ensuring the well-being of our puppies. We're thrilled that Cicero, now Max, is settling in well and that you're enjoying your time with him.
Juli
The drivers, Clinton and Richard were very professional. There was continual updates prior to arrival. They were on time and efficient with the "parent" verification process. Puppy was clean, happy amd and un stressed..This is our forst time using a pet transport. I was very anxious but I would very much recommend Premier!
Response from PuppySpotSep 16, 2024
Thank you for your kind words and for sharing your positive experience. We are delighted to hear that you were happy with the service provided by our drivers. We understand that transporting a pet can be stressful, and we appreciate your trust in us.
