PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

Showing 5,482 reviews with 5 stars · Clear filters

Diane P.
Sep 15, 2024
This is a repeatable experience
This was my second experience with PuppySpot. That probably slants my perspective a bit. I needed their help much more the first time. I received lots of help, support and understanding since I struggled how to make it all happen. This time I asked for a little help but got it without having to repeatedly ask. I’ve gone to them twice and guess if I wanted another specific breed wouldn’t hesitate to look to them again.
Response from PuppySpotSep 16, 2024
We appreciate you taking the time to share your experience. We're glad to hear that you found our team helpful and supportive during both of your experiences. It's wonderful to know that we were able to provide the assistance you needed.
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Gregory G.
Sep 15, 2024
Deuce is loose
After our purchase, communication was strong up until the point of pick up.
Response from PuppySpotSep 16, 2024
We appreciate you taking the time to share your experience. We're glad to hear that you found our communication to be strong leading up to your purchase.
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Paul H.
Sep 15, 2024
Excellent experience from the beginning…
Excellent experience from the beginning until our puppy was delivered! I would highly recommend!
Response from PuppySpotSep 16, 2024
Thank you for your kind words! We are so happy to hear that you had a positive experience with us. We strive to provide the best possible service to our customers and are thrilled that you were satisfied with your puppy's delivery.
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Holly M.
Sep 15, 2024
Everything went very smoothly
Everything went very smoothly. My only complaint was that we had to drive almost 3 hours to meet at the puppy pick-up location which, apparently, was the central location for other people picking up puppies as well. So it was a long drive home with our little one but she survived!
Response from PuppySpotSep 16, 2024
We appreciate you taking the time to share your experience with us. We're thrilled to hear that everything went smoothly with your puppy pick-up. We understand that traveling a long distance can be tiring, and we're sorry to hear that you had to drive so far. We're always looking for ways to improve our services, and your feedback is valuable to us.
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Sandra J.
Sep 15, 2024
Exceptional Beautiful pup, excellent experience, purchasing and delivering
Professional experience from my order follow up to Delivery was exceptional
Response from PuppySpotSep 16, 2024
We are so happy to hear about your positive experience. We strive to provide exceptional service to all our customers, and we're thrilled that you felt that way. Thank you for taking the time to share your feedback.
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Donna C.
Sep 15, 2024
What a great experience
What a great experience. I did my due diligence on Puppy Spot and it did not disappoint. The open communication and the ability to ask questions through out you experience masked this journey a pleasant one.
Response from PuppySpotSep 16, 2024
We are so happy to hear that you had a positive experience. We strive to make the adoption process as smooth and enjoyable as possible. We appreciate your kind words and are glad that you found our communication to be helpful.
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Rick F.
Sep 15, 2024
Chuck was awesome
Chuck was very thorough and obviously cared about the puppies he was delivering. It was 10pm but he still took his time and did his best to answer everybody’s questions.
Response from PuppySpotSep 16, 2024
We appreciate your kind words about Chuck. We're thrilled to hear that he provided such a positive experience for you. It's wonderful to know that he went above and beyond to ensure you felt comfortable and informed. We'll be sure to share your feedback with him.
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Angela
Sep 15, 2024
I had a great experience from beginning…
I had a great experience from beginning until I received my furry friend. Customer help me to make the right choice that was good for me. I was kept updated on when my pup would arrive and the location and time that I had to pick him up. Transporters kept me updated as well letting me know how my pup was doing during travel time. No complaints would definitely recommend puppy spot
Response from PuppySpotSep 16, 2024
We are delighted to hear about your positive experience with us! It sounds like you had a wonderful journey bringing your new furry friend home. We are happy to hear that you found our customer service helpful in making the right choice for you and that you were kept informed throughout the process. We appreciate your feedback and are thrilled that you are enjoying your new puppy.
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