PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

Showing 5,482 reviews with 5 stars · Clear filters

Carla
Sep 22, 2024
Second time we have used PuppySpot and…
Second time we have used PuppySpot and first delivery from Premier Pet Transport (Chuck & Skyler took great care during the travels across the country:-) couldn’t be happier with our dogs!!
Response from PuppySpotSep 25, 2024
We are delighted to hear that you had another positive experience with PuppySpot and that Chuck and Skyler provided excellent care during your puppy's journey. We are thrilled that you are happy with your new furry family members and appreciate your continued business.
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Michelle G.
Sep 22, 2024
Costumer Service
Very nice and professional costumer service.
Response from PuppySpotSep 25, 2024
We appreciate your kind words and are glad to hear you had a positive experience with our customer service team. We strive to provide excellent service to all our customers and are happy to know we met your expectations.
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Shelley E.
Sep 21, 2024
They kept us informed all the way
They kept us informed all the way. You could just tell he was will taken care of. Bonus, we got him an hour sooner than expected.
Response from PuppySpotSep 25, 2024
We are so happy to hear that you had a positive experience. We appreciate your kind words about our team's communication and care.
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STEVEN B.
Sep 21, 2024
Chuck and Skylar made it very to get…
Chuck and Skylar made it very to get out new puppy. Puppy spot was really helpful through the entire process
Response from PuppySpotSep 25, 2024
We're so glad to hear that you had a positive experience with Chuck and Skylar! It's wonderful to know that they made the process of getting your new puppy so smooth. We appreciate you taking the time to share your feedback.
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Carol H.
Sep 21, 2024
Nathan B and Gary
Nathan B. and Gary were my puppy’s drivers. They communicated with us well which was essential because we had to travel 150 miles to meet them in Miami. They were friendly and the puppy was in wonderful condition. Make sure that Premier Pet Transport gets credit for this review. Carol and Tom
Response from PuppySpotSep 25, 2024
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you had a positive experience with our service. We strive to provide our customers with the best possible care and attention, and we are delighted to know that Nathan and Gary exceeded your expectations. We appreciate your feedback and will ensure that they receive recognition for their excellent work.
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Audra O.
Sep 21, 2024
Amazing people
I had an amazing experience with puppy spot from the very first interaction on the phone with Gina. She eased my fears after a previous bad experience I had with a puppy scam that I had on the internet. I couldn’t be happier with our new puppy. The follow up with the care team was awesome also. They kept me informed every step of the way. I will recommend them to everyone.
Response from PuppySpotSep 25, 2024
We are so happy to hear about your positive experience with our team. We strive to provide our customers with the best possible experience and it is rewarding to hear that we were able to ease your concerns and help you find your new puppy. We are grateful for your kind words and appreciate you recommending us to others.
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Janine R.
Sep 21, 2024
Second purchase
Easy use of website. So pleased with our experience using puppyspot.com that this is our second time getting a puppy from here. Great delivery experience. Only problem was he arrived with wrong paperwork.
Response from PuppySpotSep 25, 2024
We appreciate your kind words about your experience using our website and the delivery process. We are thrilled to hear that you are happy with your second puppy from us. We understand that the incorrect paperwork was a concern, and we apologize for the inconvenience this caused. We will investigate this further to ensure it doesn't happen again.
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Valued C.
Sep 21, 2024
Great experience
Great communication. Answered any questions in a timely manner.our pup arrived safe and adorable.
Response from PuppySpotSep 25, 2024
Thank you for your kind words! We're so happy to hear that you had a positive experience. We strive to provide excellent communication and ensure our pups arrive safely and happily in their new homes. We're thrilled you're enjoying your new furry friend.
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