PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

Showing 5,482 reviews with 5 stars · Clear filters

Sara W.
Oct 5, 2024
Highly Recommend!!
Our experience with PuppySpot and the Premier Pet Transport company was top notch. We are grateful for the continuous communication from both companies while we were waiting for our new furry family member. Dallas, the driver, was an excellent representative for the Premier Pet Transport company. He made sure to keep us in the loop on the delivery time so we could meet him asap when he arrived to the drop off location. We could sense his love and respect for all the puppies he had in his care. He was a blessing to our family!
Response from PuppySpotOct 7, 2024
We are so happy to hear about your positive experience with PuppySpot and Premier Pet Transport! It's wonderful to know that the process of bringing your new puppy home was so smooth and enjoyable. We're thrilled that you found the communication from both companies to be excellent and that the driver was so helpful and caring. We strive to make the experience of welcoming a puppy into your home as easy and positive as possible, and your feedback is a testament to our team's dedication. Thank you for sharing your positive experience.
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Lisa M.
Oct 5, 2024
Great service from start to finish
The whole process from picking my pup to the delivery was incredible. Puppyspot (David) was very friend and professional.. He answered all my questions and walked me through everything. Premier Pet Transport was awesome. Drivers Chuck and Richard, were the best. Right on time and a very smooth delivery. Thanks to all. Moma and Watson are very happy.
Response from PuppySpotOct 7, 2024
We are thrilled to hear that you had such a positive experience with us and that Moma and Watson are happy! It's wonderful to know that you found our team, including David and the Premier Pet Transport drivers, to be friendly, professional, and helpful. We strive to make the process of finding and bringing home a new puppy as smooth and enjoyable as possible. We are glad that you found our communication and transport services reassuring.
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Renea M.
Oct 5, 2024
Everything went so smooth l
Everything went so smoothly! Peggy was very scared when we picked her up and I was worried about her, but I got a text/email from Puppy Spot that explain this was very normal. Which made me feel so much better. Now she’s happy running playing and such a sweetheart.
Response from PuppySpotOct 7, 2024
We are so happy to hear that Peggy is settling in well and enjoying her new home. It's wonderful to know that our communication helped alleviate your concerns. We strive to provide clear and timely information to ensure a smooth transition for both our puppies and their new families.
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Edwinnette F.
Oct 5, 2024
5 PAWS UP!
What a great experience! Puppy Spot kept us informed along the journey to our new family member. We received emails and texts about health, travel and delivery. They let us know when the vet had completed his exam. We were also updated by the drivers of “Premier Per Transport LLC”, Chuck and Richard. We were greeted with professionalism and smiles from Chuck and Richard. Chuck answered all our questions and reviewed all the documents with us. We are so happy we chose Puppy Spot!
Response from PuppySpotOct 7, 2024
It's wonderful to hear that you had such a positive experience with our team! We are thrilled that you were impressed with our communication and the care provided by our transport partners. We strive to ensure a smooth and enjoyable journey for all our furry passengers, and we are so happy to hear that your new family member arrived safely and in good health.
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Diane
Oct 4, 2024
Everything went as planned
Everything went as planned. From the first contact we were kept informed in a professional and courteous exchange. The drivers, Chuck and Richard, who delivered our puppy were great; they came early and let us know well in advance regarding the timing. When we arrived they were very professional and courteous and helpful. The puppy was happy and well groomed. I give everyone a huge thanks and a great review. Diane
Response from PuppySpotOct 7, 2024
Thank you for your kind words! We are so happy to hear that you had a positive experience with our team. We strive to provide excellent communication and service throughout the entire process, and we're thrilled that you were pleased with the professionalism and courtesy of our drivers. We are also delighted to know that your puppy arrived happy and well-groomed.
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Keith J.
Oct 4, 2024
PuppySpot is amazing!
We have worked with PuppySpot twice now and both times the experience has been incredible and so rewarding to see these furry loves join our family. Nathan T and Clinton on this last round were especially friendly, prompt, and professional. Thank you delivering our latest family member to us!
Response from PuppySpotOct 7, 2024
We are thrilled to hear about your positive experience with us. It is heartwarming to know that you have found joy and love in welcoming your furry companions into your family. We appreciate your kind words about Nathan and Clinton, and we are proud of their dedication to providing exceptional service.
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Mary Lou L.
Oct 4, 2024
Many puppies to chose from so could get…
Many puppies to chose from so could get exactly what I wanted! They were so courteous and helpful and kept me informed every step of the way! And within two weeks I had my perfect puppy! We couldn’t be happier with the puppy or the process!
Response from PuppySpotOct 7, 2024
We are thrilled to hear you had such a positive experience with us! We understand how important it is to find the perfect puppy, and we're so happy you were able to find your match. We strive to provide excellent customer service and keep our clients informed throughout the process. We're delighted to hear you're happy with your new puppy and wish you many happy years together.
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Sara
Oct 4, 2024
Received my new family member Daisy Mae…
Received my new family member Daisy Mae (dark golden) yesterday, all my interactions with puppy spot were amazing everyone I spoke to was always friendly and patient with all my questions. This is my second family member from puppy spot I will never go anywhere else. Transportation from Premier pet transport was amazing. Chuck and Richard kept in contact with me from the day everything was finalized they kept me updated on time of arrival as well as arriving and hour early, super friendly and helpful with all info I needed to keep track of! Thank you to everyone involved for helping get my Daisy Mae home 🐾
Response from PuppySpotOct 7, 2024
We're so happy to hear about your wonderful experience with Daisy Mae! It's heartwarming to know you had such positive interactions with our team and that everyone was so helpful and friendly. We're thrilled that you chose us again for your second family member and that you're enjoying your new addition. We're also delighted to hear about your positive experience with Premier Pet Transport. We appreciate your kind words and are grateful for your trust in us.
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