PuppySpotReviews of puppyspot.com

Let me start with the negative...I was told the puppy comes with a 10 year warranty (so to speak) only to find out after the fact that I need to insure his health at approximately $50/per month. And after paying the amount requested, I learned of a $700 travel charge - evidently paying $2,600 for my puppy wasn't enough to cover transportation. After a week of ownership, I hear from someone from the AKC who was looking for another $250 to change my puppies registration with AKC. I pleaded no funds after all of the above and they settled for $60 to send me his chip number and "free" nametag. Now for the good, I enjoyed working with the inital agents - I was a bit difficult when I was told my payment didn't go through and they had every right to bark back at me but did not.

My puppy is the absolute best and I couldn’t be more pleased. I like the health check/ report requirements of the breeder prior to arrival at his new home. I was pleased and very thankful with the letter from the breeder that was sent with him (along with the blanks). It’s nice to know about the home he came from, that they had already started potty training, and included helpful info and resources. I was displeased with the lack of communication from the PuppySpot puppy managers following my initial purchase. They either didn’t respond or took days to respond and were unhelpful. I had multiple puppy managers, so it wasn’t one person that let me down. The process of getting my puppy did not go as described when first contacted by PuppySpot about the purchase of my lil man. The lack of communication about the transport and the time it took to make the transportation plans was unacceptable (in my opinion) and then those plans were not accurately communicated. It was documented, in my account under the travel plans, that my puppy would be transported by a contracted company by vehicle. This was last minute and I had to take off work for the day to meet them at an unspecified time, provided a window of time later, and an approximate time the night before-day of. I was not aware my puppy flew before being transported to a meeting place, about an hour from me, until I got home, opened the paperwork, and seen the air cargo documentation from AA. The transporters communicated their ETA and let me know they were running 15 minutes late, greatly appreciated and no problems. No carrier, just handed me the puppy, which I didn’t mind but not as described on the site. No follow up from PuppySpot except to fill out this review!

Everything was good except transport they were 2 weeks late and the puppy had kennel cough i would recommend flying rather then there ground transportation

Lots of paperwork arrived with puppy but no feeding schedule, nothing on how times a day he was fed and how much and what he was eating. For a 9 week old puppy he only weighed 5 lbs Also no one checked to make sure he had arrived and was in good shape

This was my first puppy and I really didn’t know what to expect. Or what to buy to bring him home.( I needed a carrier or something to put him in, a collar and leash, water, something to protect my car seat) I wasn’t told any of that, I needed to know what size he was ( x-small, small, medium), how many times did he eat a day,was he ever in a crate, was he flea dipped or do I need to buy a flea collar right away, He was 5 months old there should have been more info given to me before receiving my puppy. And the paperwork you couldn’t even make out the details. No one uses carbon any more, they could have emailed the information.

Decent service. Very vague with many important details.

I love my puppy, but after the marketing and sales puppyspot was not communicative and I still have not gotten some items requested: Additional information on the breeder: name address history. Health records from her parents Downloaded video of Flo which was posted on line. I am also surprised that there is a $227 fee for the AKC registration. My understanding was that they come AKC certified and all fees were included I no the substantial amount that I paid puppy spot. Thank you, Helen

Had to drive 10 hours to have Sally in my home