PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

Showing 5,482 reviews with 5 stars · Clear filters

Dawn H.
Dec 14, 2024
Excellent customer service from finding…
Excellent customer service from finding information to delivery. Amanda helped with the process and they all want what is best for the animal. Communication is thorough and ongoing from your inquiry all the way to delivery. Skyler and Chuck were the delivery drivers and our pup came clean, tail wagging and very well adjusted. He ate and drank right away and went the bathroom. Quality service and responsible transaction. Thank you!
Response from PuppySpotDec 14, 2024
It's wonderful to hear that you had such a positive experience with our team! We are thrilled that you were impressed with our communication and the care provided by our transport partners. We strive to ensure a smooth and enjoyable journey for all our furry passengers, and we are so happy to hear that your new family member arrived safely and in good health.
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Nicole B.
Dec 14, 2024
Premier Pet Transport Review
Premier Pet Transport is so great.. Joey and Roy were so kind and sweet! I really was worried about the transportation side of things because I didn’t hear much about it until right before we got our girl, but once we were there to pick her up, I was quickly calmed with the kindness of our transports! She was clean and happy and seemed very comfortable and cared for. I couldn’t have nicer things to say about Joey and Roy!
Response from PuppySpotDec 14, 2024
We are so happy to hear that you had a positive experience with our team. We strive to provide the best possible care for our furry passengers, and it's heartwarming to know that Joey and Roy were able to ease your worries. We're thrilled that your girl arrived happy and healthy!
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MJ
Dec 13, 2024
PREMIER TRANSFER ONLY
Chuck and Ryan delivered our puppy Whitney on time. They communicated perfectly about the delivery times, and kept us updated during travels. The only feedback is, please don’t spray the puppies with perfume. We had to bathe Whitney as soon as we got home because the strong smell was making us sick and the puppy would not stop scratching. Thank Chuck and Ryan (5 stars for these guys - they’re amazing) Puppy Spot gets a three star ⭐️ ⭐️ ⭐️ only.
Response from PuppySpotDec 14, 2024
We appreciate your kind words about Chuck and Ryan. We're thrilled to hear they provided excellent service and kept you informed throughout the delivery process. We understand your concern about the perfume used on the puppies. We value your feedback and will share it with our team to ensure we're meeting the needs of all our customers.
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Suheily S.
Dec 13, 2024
Chuck and Skyler were amazing
Chuck and Skyler were amazing! Super nice, friendly and professional. They kept in contact the whole time and made the process so easy! Thank you again!
Response from PuppySpotDec 14, 2024
We're thrilled to hear you had such a positive experience! We appreciate you taking the time to share your feedback. We're so glad you found Chuck and Skyler to be helpful and friendly.
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Mark B.
Dec 13, 2024
Constant contact with progress and the…
Constant contact with progress and the hand off was exceptional. Professional and courteous the entire process. Thank you.
Response from PuppySpotDec 14, 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional service and are glad our efforts were recognized.
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Willie P.
Dec 13, 2024
This is a class A organization
This is a class A organization. Keep doing what you are doing. At this time I don’t have anything that I thing you need to do better. Continue with the excellent communication and every potential buyer experience a positive outcome that will bring them much joy for years to come. My Drivers, Nathan B. & Gary are awesome!
Response from PuppySpotDec 14, 2024
Thank you for your kind words and positive review. We are thrilled to hear that you had a positive experience with our organization and that our team members provided excellent service. We appreciate your feedback and will continue to strive for excellence in all aspects of our operations.
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Marcy W.
Dec 13, 2024
We had a super smooth transfer with…
We had a super smooth transfer with Nathan T and Clinton. They were punctual and communicative and the exchange took minutes. Our puppy was clearly well cared for!
Response from PuppySpotDec 14, 2024
We're so happy to hear about your positive experience! It's wonderful to know that our team made your transfer smooth and that your puppy was well cared for. We appreciate your kind words and will share your feedback with Nathan T and Clinton.
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Nicholas L.
Dec 13, 2024
Premier Pet Transport is easy to work with
Premier Pet Transport did a great job of communicating the details of our puppy’s transportation in the weeks leading up to her delivery. At the pickup, Nathan T and Clinton, were professional, efficient, and ready to answer all our questions. We are very happy with the service.
Response from PuppySpotDec 13, 2024
We are so happy to hear that you were pleased with our communication and the service you received from our team. We strive to provide our customers with the best possible experience, and we are glad that you found our service to be professional and efficient. We appreciate your kind words for Nathan and Clinton and are thrilled that you are happy with your new puppy!
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