PuppySpotReviews of puppyspot.com

The initial selection process was great, however travel details were rigid, no options and on an impossible day for us. Puppy arrived without any papers.

Too many people involved.Dealt with 5 different people at Puppy spot.

I don't feel they kept me up to date about Macy. I asked them over and over about her size. I didn't know who the breeder were so I couldn't call them. It just seemed they got my money and then didn't want anything to do with me.

My puppy didnt have all her shots up to date as told. She had to go on gut repair due to diarrhea. She is a sweet and lovable girl.

My initial contact was fantastic Kelvin was super helpful. I received my pup and she is so sweet and arrived house broke (thank you) all I needed to teach her was to use the doggie door. But your website is horrible if you try to get answers to questions. Like a big circle to nowhere and when I tried to call for my answers I could not get through.

Was lead to believe I could contact puppy spot ANYTIME with questions or concerns. I had a concern and called 4 times to get an answer and once I got a return call. Was told “I’ll look into it”. Was told the puppy would be up to date on shots. NOT SO. This is very upsetting as I now have to wait a month before I can take her to training. That puts her at 4 months. Drivers Clint and chuck we very nice.

So, I purchased this adorable puppy & what gets me is I was charged almost a grand for shipping him, for that the dog should be shipped to your door. Nope, I had to drive to the next town to meet with 2 guys in a van at Sam’s club parking lot. I received the puppy last week & he has been sick everyday. He goes for his second vet appt today. The whole health coverage thing is only if you get pet health insurance. Not everyone can add that expense to their bills. I’d rather just pay when I go to the vet. I expected better customer service than what I got. And a sick puppy? Come on, there should be a better guarantee. This is ridiculous, it’s gonna cost over $100 again & I only had him for a week.

I am so happy with my puppy! The only draw back is that the website says he comes with a 10-year health guarantee. But you have to purchase the health insurance for $30.00 a month to make sure you have the guarantee. I also had to pay for a delivery fee almost $300.00. The only drawback to that was that I had to drive 8.5 hours there and 8.5 hours back to pick my puppy up in the hometown only 10 minutes from the breeder's home. So why did I have to pay a delivery fee.