PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

Showing 5,482 reviews with 5 stars · Clear filters

Andrea P.
May 11, 2025
Ricky is home!
We just picked up our golden doodle Ricky yesterday, our experience with puppyspot was amazing. I would definitely recommend. I was hesitant about paying and this being a scam, but definitely not. We got home and our puppyspot starter kit had just arrived on time.
Response from PuppySpotMay 12, 2025
Thank you for your kind review! We are thrilled to hear that you had a positive experience with us and that you are happy with your new puppy. We appreciate your trust in us and are glad that you were able to welcome Ricky home. We are committed to providing our customers with a safe and reliable platform to find their perfect furry companion.
Report
Veronica G.
May 11, 2025
Amazing service!!!!
Amazing service!!!!
Response from PuppySpotMay 12, 2025
Thank you so much for the amazing review! We're thrilled to hear you had a great experience with our service. Your support means the world to us, and we look forward to serving you again soon!
Report
Sue Thompson S.
May 10, 2025
Puppy was healthy and happy—adorable
Puppy was healthy and happy—adorable. Pet transport to my home was great and much appreciated, on time/perfect
Response from PuppySpotMay 12, 2025
We're so glad to hear you had a positive experience! It's wonderful to know that your puppy arrived happy and healthy, and that our pet transport service met your expectations.
Report
Rose C.
May 8, 2025
They were very helpful in providing all…
They were very helpful in providing all the necessary planning and items needed to make a smooth transition to her new home.
Response from PuppySpotMay 8, 2025
We appreciate your kind words! We strive to provide excellent service and support to our customers. We're thrilled to hear that we were able to help make your transition a smooth one.
Report
Linda W.
May 8, 2025
Absolutely love my pups
This is my second purchase thru Puppyspot. I love both my little fur babies. Customer service was great from beginning to end. Recommend them highly if you are looking to add a fur baby to your family
Response from PuppySpotMay 8, 2025
Thank you for your kind words! We are so happy to hear that you had a positive experience with us and that you are enjoying your furry companions. We strive to provide excellent customer service and are thrilled that you found our process to be helpful. We appreciate your recommendation and hope you continue to enjoy your furry family members for many years to come.
Report
Gregory I.
May 8, 2025
The sales process went extremely smooth…
The sales process went extremely smooth and the customer service is excellent. The follow-up is wonderful except for the constant barrage of emails trying to sell you things. The only negative is the transportation options. They tell you that a pet will be delivered via a climate controlled van specifically designed for pets for a certain fee. Our pet was shipped via airplane instead. Two others who were at the same airport had the same experience, making me doubt that they really even plan to follow through with that form of delivery. It seems like a way to make a few more dollars off their customers. I called about it and they explained it away as miscellaneous costs. According to the airport records, there was a 330 dollar difference between what we paid and what it cost to fly her. Otherwise, I was totally satisfied with Petspot.
Response from PuppySpotMay 8, 2025
We appreciate you taking the time to share your experience with us. We're thrilled to hear that you found our sales process, customer service, and follow-up to be excellent. We strive to provide our customers with the best possible experience, and we're glad that you were satisfied in those areas. We understand your disappointment regarding the transportation of your pet. We take all customer feedback seriously, and we will use your comments to review our processes and ensure that we are providing the best possible service to our customers. We apologize for any inconvenience this may have caused.
Report
Carmen W.
May 5, 2025
Bentley
The little puppy is everything I thought he would be. Bentley is one of the cutest little Yorkies I have ever seen. He is energetic, funny, intelligent and perfect. The driver was wonderful and kept me informed about my puppy and the arrival time. I know he was good to all the little dogs he had to deliver. Thank you.
Response from PuppySpotMay 5, 2025
We are so happy to hear that you are enjoying your new puppy! It sounds like he is a perfect fit for your family. We are also thrilled to hear that you had a positive experience with the driver. We strive to provide our customers with the best possible service, and we are glad that we were able to meet your expectations.
Report
Mary H.
May 4, 2025
I couldn’t have asked for a better…
I couldn’t have asked for a better service. Y’all are so nice and helpful and friendly. I think anyone looking for a puppy should contact you. You are the best!
Response from PuppySpotMay 4, 2025
We're so glad to hear you had such a positive experience! It's wonderful to know you found our team helpful and friendly. We strive to make the process as smooth and enjoyable as possible for everyone.
Report