PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

Showing 5,482 reviews with 5 stars · Clear filters

Sue
May 21, 2025
The way the company kept you informed
The way the company kept you informed
Response from PuppySpotMay 21, 2025
We're happy to hear we kept you informed. Thanks!
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Kimberli B.
May 20, 2025
Happiness is a puppy!
From start to finish they kept me informed and were helpful. My puppy was delivered straight to me to my front door and he is the most precious thing ever.
Response from PuppySpotMay 21, 2025
We're happy to hear that you were well-informed and supported throughout the process. It's wonderful to know your puppy arrived safely and has brought you so much joy!
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Elizabeth H.
May 20, 2025
I had some issues with our puppy and…
I had some issues with our puppy and the staff at the Puppy spot went above and beyond to help me. Not only were they genuinely concerned but escalated the issue to higher up management and frequently followed up. I am more than pleased with the support they have given me and my family. Also anytime I’ve called Puppy Spot a live person answers the phone and directs me immediately to the person handling my case. Thank you Will for your help with this you really went above and beyond.
Response from PuppySpotMay 21, 2025
We're happy to hear that we could provide exceptional support for your puppy's issues. We appreciate that our team's concern and follow-up met your expectations. It's great to know that our immediate phone support and connection to the right person were helpful. Thank you for your feedback.
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Shawn
May 20, 2025
Puppy Spot is professional
Puppy Spot is professional, reliable & thorough and gave us the confidence to find our perfect puppy.
Response from PuppySpotMay 20, 2025
We're glad you had the confidence to find your perfect puppy through us. Thank you for your positive feedback!
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Danny Le G.
May 20, 2025
It was a great experience and the…
It was a great experience and the drives were fantastic. My puppy Candy was in great shape from her trip. Now the bonus is that candy is so a very love ableand smart. I am very happy with her. Thank you
Response from PuppySpotMay 20, 2025
We're glad you had a great experience and that Candy arrived in great shape! It's wonderful to know she's so lovable and smart. Thank you!
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Nicole
May 19, 2025
Our puppy arrived safe and sound and…
Our puppy arrived safe and sound and cute as ever. We appreciated all the pupdates while we waited for our pup. Everyone was very helpful and informative especially Paul!
Response from PuppySpotMay 19, 2025
We are so happy to hear that your puppy arrived safe and sound and that you enjoyed the pupdates. We strive to make the process of welcoming a new puppy into your home as smooth and enjoyable as possible. We are thrilled that you are happy with your new furry family member.
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Daniel S.
May 19, 2025
Great experience
Great experience. Really happy. Puppy is the best.
Response from PuppySpotMay 19, 2025
We're so happy to hear you had a great experience and that you're thrilled with your new puppy. We appreciate your kind words and wish you many happy years together.
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Mary Suzan A.
May 18, 2025
Excellent service
You can always contact someone and they answer timely. Any questions I’ve ever had. They answered them with satisfaction. They were always very professional, courteous, and helpful.
Response from PuppySpotMay 18, 2025
We appreciate your kind words and are thrilled to hear about your positive experiences. We strive to provide exceptional customer service and are glad that our team has been able to meet your needs.
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