PuppySpotReviews of puppyspot.com

On day 5, I had to take Asher to vet where he was diagnosed with worms.

My puppy was under weight for his age, had ear infections in both ears, is struggling with gastritis issues. Passing bloody mucus. Checked for parasites, none found. Ears were so dirty,looked like breeder never cleaned them. This breeder didn't take care of this poor puppy. Very sad he went through all of this and feel PuppySpot should have known condition of puppies they sell.

We got a very expensive King Charles Spaniel and when we got him he had a herna. So now I have to get surgery. We did not know he had this until we got home and took him to our vet. In the paper work we got when we picked him up it was noted. Why would this have not been told to us before we got the puppy

Our puppy arrived dirty! Both ears had yeast and bacterial infections! I was told I would get all the information on my new puppy. Mother father info. All I got was a sheet filled out from a vet. Oh by the way it said his ears were fine. I spoke with my vet about the ear infections, no they didn’t just happen. I read somewhere about the “puppy packet”! Didn’t get that either. When I first started working with puppy spot they seemed to be genuinely concerned about their pups. Now I feel that it’s all just a different kind of puppy mill!

I was ready to pick up my puppy July 13, it was confirmed, July 12 I found out my puppy was at another airport and I didn’t pick it up! I didn’t confirm for the 12th of July because I didn’t see the notification after I was confirmed for the 13th! I go to the airport after calling puppy spot confirming that my puppy was at the airport! When I get there it was not there anymore, I needed to pick her up in another place where I was extra charge $310 I felt so bad my puppy was for so long in this process!

Poor customer service, poor delivery We used Puppy Spot previously. The first experience was great. This one was terribly disappointing. Will no longer use or recommend Puppy Spot.

No communication about photos. We requested up to date photos 10 days before puppy arrival. We were informed the policy is to update photos every 2-3 weeks. This was never explained when inquiring about the puppy or at time of purchase. Puppy arrived with giardia and kennel cough. AWFUL

I just heard from a rep. after posting a 2 star review mainly based on my extreme displeased on how they elected to choose a itenery that added over 6 hours to my puppy being unnecessarily kept in a soiled crate and by adding a unnecessary layover in LAX. She shipped from Chicago to Portland Oregon. I contented that a direct flight from Chicago to Seattle would have cut out half the air time and in spite of causing me a longer drive to pick her up and I say that for the simple reason that I CARE, THE TRANSPORT COMPANY OBVIOUSLY DO NOT IT'S SIMPLY A MATTER OF WHATEVER IS CHEAPEST.The Rep contended the route chosen was the only alternative and to that I say, "tell it to someone who believes it" I don't and discouraged anyone from doing business with Puppy Spot unless they know in advance of paying all the details of the transportation. I received the itinerary 2 weeks following finalizing the deal. Don't trust them to do the right thing because they WON'T.