At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
puppyspot.com
Website
puppyspot.com
Category
Pet Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 52% of reviews.
Latest
Most recent review: October 2026.
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Everything went smooth from start to finish. If I had questions, they were answered. Staff was always kind, courteous, and helpful. Thank You All.
Response from PuppySpotOct 2, 2025
We're happy to hear that everything went smoothly for you! We appreciate your kind words about our team and their helpfulness. Thank you for your positive feedback.
DC
Donna C.
first time experience
This was our first time working with Puppy Spot to adopt our new pup, and we found the communication to be excellent. All of our questions were answered, and they followed up with us at every step of the process.
Response from PuppySpotOct 2, 2025
We're happy to hear that you found our communication excellent during your first adoption experience! We appreciate you mentioning how we answered your questions and followed up throughout the process.
LM
Lori M.
Very professional
Very professional, and we are so happy with our puppy
Response from PuppySpotSep 30, 2025
We're happy to hear that you had a professional experience, and we appreciate you sharing your joy about your puppy!
CU
Customer
My experience with PuppySpot has been excellent!
PuppySpot had excellent communication with me through the entire process of waiting for my adorable multipoo to arrive. When I had questions they were quick to answer my phone call and patiently satisfied all my concerns. Premier pet delivery was very professional, friendly, and right on time. The puppy breeder, Karen Holmes was the best! She treats her dogs and puppies like family and did such a great job with my puppy that Bella has been so easy to crate and potty train and even slept through the night after being with us for 1 day. Karen has been very supportive for me and we have kept in touch. I have had puppies before and can see the difference a breeder makes in the kind of puppy you receive.
Response from PuppySpotSep 29, 2025
We're happy to hear that you had such a positive experience. It's wonderful that our communication and the delivery service met your expectations. We appreciate your kind words about the breeder and how well-prepared your puppy was. Thank you for sharing your feedback!
RW
Robert W.
Welcome Home
Our experience was 100% positive in all ways. Beginning with my initial contact with Puppy Spot representative Angel who answered my questions with honesty and professionalism. During the time while Hendrix was being processed, we received frequent updates on the process as well as very important information from Carolyn, Val and others regarding care and feeding of the puppy. Upon arrival at home, after a long journey from Indiana, as scheduled, and ON TIME, Premier Transport handlers Nathan and Cal provided excellent care during the trip, delivered Hendrix to his new home, clean, well fed, completely calm, not showing any signs of anxiety or nervousness. The puppy has blended into the family without any issues, settling in in record time, his appetite is good, sleeps through the night. My congratulations to his breeder. I would not hesitate to recommend Puppy Spot to anyone desiring to adopt a quality puppy, coupled with equal quality service. Our new puppy is a joy and welcomed addition to our family, we are grateful to Puppy Spot for the quality care and service provided to us and Hendrix!
Sincerely,
Robert and Sandra Webber
Response from PuppySpotSep 28, 2025
We're happy that you had a 100% positive experience. It's wonderful to know that everyone provided quality care and service. We are so glad that the puppy has blended into your family without any issues. Thank you for recommending us!
TK
Timothy K.
New puppy purchase
Very easy from start to finish!
Response from PuppySpotSep 28, 2025
We are happy to hear that your experience was so easy. Thank you for your positive feedback; we appreciate it!
CH
Cynthia H.
Friendly
Friendly, helpful people. We found an adorable Maltipoo. The only problem was waiting for her.
Response from PuppySpotSep 27, 2025
We're happy you found your Maltipoo with us! We are sorry about the wait. We appreciate your patience and hope your new family member brings joy.
CB
Carol B.
Everything g was grest!
Everything g was grest!
Response from PuppySpotSep 27, 2025
We're glad you had a great experience. Thank you for your positive feedback; we appreciate it.