PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

Showing 5,482 reviews with 5 stars · Clear filters

Diane M.
Sep 18, 2026
The entire process was so easy
The entire process was so easy. I had contact with Liz as much as I needed. She answered all of my questions and requests in a friendly and prompt manner. The transportation of my pup to me was excellent as well. I highly recommend Puppy Spot to anyone looking for a new puppy. The only negative thing I can say is that the chew bone provided broke off in small pieces as my toy poodle pup chewed on it. I was concerned he could swallow the pieces and get duck or choke on the pieces.
Response from PuppySpotSep 19, 2026
We are so happy to hear about your positive experience with us and Liz! We appreciate your kind words regarding the smooth process and excellent transportation of your new pup. We also appreciate you bringing the issue with the chew bone to our attention. We are always looking for ways to improve our offerings and will certainly look into this feedback.
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Sandy S.
Sep 18, 2026
The people on the phone, and the delivery men.
Everyone was so nice and did what they said would be told to us during the process.
Response from PuppySpotSep 19, 2026
We're so glad to hear that our team was helpful and communicative throughout your experience. Thank you for sharing your positive feedback!
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Joseph G.
Sep 18, 2026
Great communication and two of the most…
Great communication and two of the most beautiful pups from the first day to the day of delivery it was very professional. Highly recommend
Response from PuppySpotSep 19, 2026
We're so happy to hear that you had such a professional experience and that communication was great throughout the process. It's wonderful that you are enjoying your two beautiful pups!
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Chris
Sep 18, 2026
Communication with representatives was…
Communication with representatives was outstanding. That made the process smooth and worry free. The delivery was wonderful and I received text and phone calls all the way up to a few minutes from delivery. Thank you!
Response from PuppySpotSep 18, 2026
We're so happy to hear that our communication made your experience smooth and worry-free! It's wonderful to know that our delivery updates were helpful. Thank you for your kind words!
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Cristina J.
Sep 18, 2026
Everything went as they said and he…
Everything went as they said and he arrived perfect. He’s the sweetest boy ever.
Response from PuppySpotSep 18, 2026
We are so happy to hear that everything went smoothly and that your boy arrived perfectly! We appreciate your kind words.
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Debra M.
Sep 18, 2026
Good communication with us along the…
Good communication with us along the way as we are waiting for our puppy. Our puppy arrived yesterday is the exact puppy I picked out I was a little nervous so I called puppy spot a lot. We are just adjusting to our new puppy we are so happy and in love. Thank you puppy spot.
Response from PuppySpotSep 18, 2026
We're so happy to hear about your positive experience and that we could provide good communication while you awaited your new puppy! It's wonderful that your puppy arrived exactly as you expected, and we're thrilled that you're so happy and in love.
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Bill H.
Sep 18, 2026
Good communication
Good communication. Everything explained well. Follow-up emails. Puppy is adorable. White glove delivery was great.
Response from PuppySpotSep 18, 2026
We're so happy to hear that our communication was clear and that you appreciated the follow-up emails. It's wonderful that your puppy is adorable and that the white glove delivery was a great experience!
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Patrick
Sep 17, 2026
Puppy spot was fantastic from the staff, the delivery service to everybody that I had anything to do with they're all fantastic
Puppy spot was fantastic. Any question I had they answered, they gave me all kinds of information that made the connection with my little buddy fantastic.I impatiently waited till I finally got London, but I had to change his name. And now I call him Ozzie. I love Ozzie with all of my heart, he will be spoiled. I love puppy spot for connecting me with him and now I have a little buddy.
Response from PuppySpotSep 17, 2026
We are absolutely delighted to hear about your wonderful experience and that we could help you find your beloved Ozzie! It warms our hearts to know that our team was able to provide all the information you needed to make such a special connection. We are so happy that Ozzie is now a cherished member of your family and will be spoiled with love.
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