Tami L.
I have a family of Pekingese fur babies…
I have a family of Pekingese fur babies who do not like hot or cold weather. I have used disposable pee pads and knew there had to be a cheaper, cleaner, and healthier way to handle the indoor bathroom breaks. I tried other reusable pee pads and they just didn’t hold up and started to smell no matter how much I washed them. I recently received my second shipment of PuppyPads- not because the first set failed in any way- but because I wanted more to cycle through with my pups. They do not leak and they hold up wash after wash. My first set is about 9 months old and I’m not getting rid of them yet! I contacted the Customer Success team because I wanted to cancel the laundry sheet autoship. Emma was the BEST customer service person I have had the pleasure of talking to. She answered my email quickly, asked questions, offered suggestions and at no time was I pressured or disrespected. She made me feel like a valued customer and that meant the world to me. PuppyPads, I am a customer for life! Thank you for hiring excellent customer service representatives to support your customers. Tami 🥰


