Brandi
Customer Service Response
Emma was very timely in responding as well as respectful, courteous, and very helpful.

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Brandi
Emma was very timely in responding as well as respectful, courteous, and very helpful.
Claudette
These are great. They worked right away and my 2 elderly dogs took to them immediately. I cancelled the pee pad sub that I had with Chewy, it was so expensive and stressing. No more stress over pee inside when we can't get them out. I have 3, going to get 3 more next month.
Linda
My whole family uses these pads for their pups. They are great!
Elia
Excellent pads; worked immediately on day one.
Jennifer
Very friendly communication and quickly took care of my request
SHO
At first, our dog would not use the puppy pad, but Emma was very helpful and compassionate with suggestions to make it work. She was very prompt with her suggestions and comments.
Melanie M.
I have a little Chiweenie who came from a hoard of 103 little dogs. I've had her 7 months now and she has yet to go on a leash or potty outside. The puppy pad is a great solution for training and doing indoor potty. I use a poop bag to pick up the poop as soon as it's hard, and put that in a Diaper Genie for the odor. It helps the pad last a little bit longer between washes. The company is great except for auto orders, watch for those. Other than that my little one (Baby) and I have been so pleased with the product!
Tanya
Emma in customer service responded to my emails immediately and resolved my issue pleasantly and professionally.