KayeKaye
Customer Service
I needed to delay my shipment of Puppy Pad detergent sheets. They got right back to me with a new date and I'm all set.

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 4,332 reviews with 5 stars · Clear filters
KayeKaye
I needed to delay my shipment of Puppy Pad detergent sheets. They got right back to me with a new date and I'm all set.
Jessica
Response was almost immediate. Received some helpful suggestions.
Claire S.
They are saying sad that Bentley died two weeks ago.
Deborah
Great customer service.
Cheryl
This product is fantastic! My dogs love them! Ordering more today!
Alison G.
I had a query where I thought part of my order was missing. I emailed the company and received a response within 5 minutes of sending the email. Brilliant customer service - it turned out I had received the full order I just hadn't looked properly! Many thanks to Emma for such a quick response, great company to deal with and great products. I highly recommend
Randy
Quick customer service
Den
Emma was very responsive! I was disappointed that the pads weren't working and when Emma suggested trying something for 2 weeks, I had hope again. She was patient with me and very encouraging! With someone like Emma, so responsive so quickly, I felt important as a customer, that my concerns mattered. A company with employees like that must surely stand behind their product and I'm hopeful that Emma's suggestion will work. Thank you Emma! Great customer service!