Yvonne
When I had a problem with book delivery this company made it a positive experience!
When I had a problem with book delivery, this company worked with me to assure I got my books! Thank you for good quality service and books.

Puppy Dogs & Ice Cream is a children’s book publishing company based out of San Diego, CA. We’re a small team of writers, designers, illustrators and book lovers who are committed to providing children’s books that are high quality and entertaining. We strive to make meaningful and educational stories that help children grow into the best versions of themselves. Our books are printed here in the USA and each book is carefully made with love and the intent to instill lifelong values within our readers. Our Authors are from across the globe and bring unique passion and expertise to stories they create. By bringing our books into the world, we hope to reignite a love for reading and writing, one child at a time.
Puppy Dogs & Ice Cream (puppydogsandicecream.com) has 179 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Books & Magazines · San Francisco, California
Excellent

Books & Magazines · San Diego, California
Excellent

Books & Magazines · Los Angeles, California
Excellent

Books & Magazines · Los Angeles, California
Excellent
179 approved reviews, newest moderated first
Yvonne
When I had a problem with book delivery, this company worked with me to assure I got my books! Thank you for good quality service and books.
Jane S.
My invoice states that I’m still being charged $68 for 3 books.
christina B.
I ordered a three book set, and it arrived in a timely manner. It was $28.99 and nothing more! I got a fraud alert on my phone that they were talking $97.00 out, but was declined it. After looking for my receipt, I saw not only did they give me my 3 book bundle, but a separate 3 book bundle and 14 day digital book. I never ordered the second half! I see this is a problem with this company. I like how you assume giving me a refund would be best but how the F can I do this when l didn’t buy them let alone even have them to send back? And you trick your customers into a subscription! I want my money back, you can’t do this to people, as if most of your customers are EDUCATORS do you think we make enough money to survive let alone make a big purchase through you? You take peoples money! I wanted to teach my children, and you take advantage of people! I want my money back! You literally just made my heart sad.
Response from Puppy Dogs & Ice CreamMay 9, 2023
Christina, I would love to look into this situation for you, but I am not able to locate your order with the information provided here. Please respond with more info, or contact us through our website or by phone (888-801-0002) PDIC Customer Support
Rita F.
Kind and courteous. Problem solved...Thank you
Alice R.
I had a billing problem. It was fixed in a flash. I ordered 3 books. They are helpful and give great advice on mad, emotional, anxiety feelings for children. I hope this will help my 3 yr old as he grows
Carla
I love the books ordered about managing emotions. My order came quickly and the books’ quality and content was super!
Brittany V.
Customer service was quick, informative and very professional.
Jennifer P.
Horrible company . Ok so I made a order of one Oder of a 3 book bundle . They charged me for three sets of the order . So minutes after I canceled the order the entire order over 5 emails of this . So what did they do they took it upon themselves to send me the original order that I canceled many times . They said well you can just refuse to except the order I will not be in town and I’m not paying to ship their arrogant move of sending a order I canceled . So now I have to contact my credit card company to dispute the charge and I will win I have every message to win it . This is a horrible company and clearly they need to read the Bible and not be writing about what they no nothing about ! 😡
Response from Puppy Dogs & Ice CreamMay 3, 2023
Jennifer, Thank you for reaching out and for your feedback. After taking a look into your order, I see that two book bundles were included. The first bundle is the one that you originally chose to order. The second would have been offered to you as a discounted item prior to the checkout screen. It won’t be added to an order unless the customer clicks the button saying “YES, add it to my order!”. I was unable to find more than that one order associated with your account. I see that you have been in contact with our Customer Support Team and that all charges associated with the 2 book bundles have been refunded. Please let us know if there is anything else that we can assist you with by contacting either through our website as you did previously, or by calling our customer support line at 888-801-0002. PDIC Customer Support