Puppies.com Reviews | Read Customer Reviews of puppies.com

Puppies.comReviews of puppies.com

4.82,322 reviews
Malls & Marketplaces
625 Kenmoor Ave SE, Ste 350 PMB 84304, Grand Rapids, Michigan

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Puppies.com

About Puppies.com

Welcome to Puppies.com! We're the trusted place online where millions of people have found their new furry family members since 2003.Our easy-to-use site connects puppy lovers with caring, trusted breeders. We’ve helped countless families safely find the perfect puppy to match their lives. With millions of successful matches, we’re proud to be a reliable and loved resource in the puppy community.Searching for your new puppy is fast, simple, and free. You can quickly filter by breed, age, gender, price, and location, so it’s easy to find exactly what you're looking for.The Puppies.com platform is designed to provide clear, detailed puppy profiles along with tools that help users research, ask questions, view credentials, conduct customized searches, set preferences, and communicate securely. Features such as structured listings, ID verification tools, customer reviews, educational resources, and in-platform messaging are intended to support transparency and thoughtful connections between puppy listers and puppy searchers alike.Breed Matchmaker tools help visitors learn more about different breeds and identify options that align with their lifestyle. Puppy seekers can also narrow their search by age, breed, location, and other criteria to help find the best fit.At Puppies.com, we’re committed to making your puppy search a joyful, safe, and rewarding experience. Join our community and start your journey toward a lifetime of tail wags and puppy kisses.Welcome to Puppies.com—trusted by millions for paws-itively happy families!

Puppies.com (puppies.com) has 2,322 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Website: puppies.com
Category: Malls & Marketplaces
Location: Grand Rapids, Michigan
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Puppies.com reviews

Showing 110 reviews with 4 stars · Clear filters

Lorri H.
Feb 5, 2024
Great site to buy or sell puppies of all breeds
Well, there are a lot of great breeders on this site. I am one of them! But there are still scammers out there and their have been scammers on this site. I also buy dogs from this site as well as sell my puppies on this site and I have had quite a few scammers contact me. now I don’t know if they just got my number from the site or if they’re actually trying to sell dogs as a scammer from the site but it does happen so you just need to be vigilant and aware of this anytime you deal with anybody on an online website. Puppies.com is great. I just bought two puppies from this site yesterday. I have been using them for about nine years now and if not for them I don’t know how I would sell my puppies. I sell them everywhere, all over United States, and Canada, Mexico and some in Puerto Rico .
Response from Puppies.comFeb 5, 2024
Hello, We are glad you are a loyal Puppies.com user and that the site works great for you. We do our best to keep scammers off the site and provide a Report button on every listing and in the message center, but if your contact information is posted in your listing we would not have any control over who contacts you directly outside of the website. We do have Buyer Tips and Safety Tips posted on the site to assist in having safe transactions and hope all users utilize that information. We wish many happy times with your puppies. Thank you for using Puppies.com!
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Daniel T.
Feb 3, 2024
Puppies.com is easy to work with
Puppies.com is easy to work with. Puppies.com gets the most views per dollar. I have tried other sites and puppies.com has been the best for me.
Response from Puppies.comFeb 5, 2024
It's great to hear you had good experience with the site. Thank you for choosing Puppies.com!
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Caitlin
Jan 30, 2024
Website very user friendly
Very easy to use. I was hesitant at first because I have been scammed before on a website when buying a puppy. I love the fact that it listed her contact info and I was able to call her directly and have a conversation about what puppy we wanted, etc. the search criteria and everything made it easy for us to locate someone close to our home who had what we were looking for.
Response from Puppies.comJan 30, 2024
It's wonderful to hear that your positive experience with the website helped you find the puppy you were looking for. Enjoy the journey of bonding with your adorable puppy! Thank you for using Puppies.com!
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Monique G.
Jan 29, 2024
People price their pups way to high
A lot of these people on here are not serious sellers. However, you do come across some great sellers. Some of these dogs are highly over priced for mix breed pups. They are not purebred and people are charging insane prices for puppies over 12 weeks. Happy I found someone who was willing to negotiate because many of these sellers are not willing to negotiate.
Response from Puppies.comJan 29, 2024
We're glad to hear you were able to find the right seller that worked for you. By being diligent and patient in your search, you can increase your chances of finding a trustworthy seller and welcoming a happy and healthy dog into your home. Thank you for using Puppies.com!
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Marianne H.
Jan 27, 2024
I just went to this website to LOOK
I just went to this website to LOOK! Came home the next day with my adorable puppy! I found the website difficult to navigate though. Trouble with the password system.
Response from Puppies.comJan 29, 2024
While encountering technical difficulties can be frustrating, it's great that you ultimately found your new puppy through the website. Enjoy the journey of welcoming your adorable new companion into your home! Thank you for using Puppies.com!
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Stacey H.
Jan 25, 2024
I found just the right puppy
I found just the right puppy! Would be simpler if you could select size of dog as well as breed, scrolling through pages of puppies is great, but wasted time just the same. Messenger is great feature.
Response from Puppies.comJan 25, 2024
Congratulations on finding the right puppy! The site does have a Breed Matchmaker section that lets you choose what size of dog and other characteristics you would like, and then it suggests the breeds that match your preferences. We appreciate your feedback. Thank you for choosing Puppies.com!
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Linda O.
Jan 22, 2024
I found the puppy I was looking for
I found the puppy I was looking for. The reason I did not give five stars was because the website was not as easy to navigate showing distance. I would rather search distance than state. However, I did feel like it was safer to purchase puppy.
Response from Puppies.comJan 23, 2024
Thank you for sharing your feedback. It's great that you were able to find the puppy you were looking for, and safety is a crucial factor when making such purchases. Puppies.com provides a city and state search and you can choose a radius around that option to narrow down the location. We hope you have many happy moments with your new puppy. Thank you for choosing Puppies.com!
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SAM B.
Jan 22, 2024
Lots of puppies
It was easy to find puppies however it would make it easier if you could break it down by region and not just state the puppy I found was only an hour and a half drive however some were a 5-6 hour drive and it was closer to go to another state
Response from Puppies.comJan 22, 2024
Thank you for your feedback. You can search by city and state and choose a radius around that location to assist in finding a puppy in your area. Thank you for using Puppies.com!
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