Pup LabsReviews of puplabs.com

Response from Pup LabsMay 5, 2026

Hello Richard, We’re so sorry for the confusion and frustration this caused. 🐾💛 We completely understand wanting to make a one-time purchase to try the product first. That’s not the experience we want for you. According to records, we see that you were able to cancel your subscription with our Care Support Team, and we are happy that it was taken care of for you. We’ve also reached out via phone and email to ensure everything is fully resolved. If you still need any assistance, please feel free to contact our Customer Care team at 855-207-7351 and provide your name and email associated with your order, and we’ll be happy to help. We truly appreciate you giving us a try and the opportunity to support you. — Pup Labs Customer Care 🐾

Response from Pup LabsMay 5, 2026

Hello Deloris, We’re truly sorry for the frustration and disappointment this has caused. 🐾💛 We understand how upsetting it can feel when your purchase experience doesn’t match your expectations. We would like to inform you that we’ve also reached out via phone and email to assist you directly. Due to the inconvenience we have canceled your subscription and refunded your order. Please also feel free to contact our Customer Care team at 855-207-7351 and provide your name and email associated with your order, and we’ll locate your account and process your request as quickly as possible. We appreciate the opportunity to address this for you and are here to help resolve it. — Pup Labs Customer Care 🐾

Response from Pup LabsMay 5, 2026

Hello Kathy, Thank you so much for sharing! 🐾💛 We’re so glad to hear scheduling your deliveries has been easy and convenient—that’s exactly what we aim for! We truly appreciate your support and kind words. — Pup Labs Customer Care 🐾

Response from Pup LabsMay 5, 2026

Hello Ottis, Thank you for your message! 🐾💛 We understand—it can be hard to know what to expect before you’ve had a chance to try the product. Every pup is different, so results can vary, but we’re hopeful you’ll see positive changes once you begin using it. If you have any questions once it arrives or need guidance along the way, our Customer Care team is always here to help at 855-207-7351. We truly appreciate you giving it a try! — Pup Labs Customer Care 🐾

Response from Pup LabsMay 5, 2026

Hello Penny, Thank you so much for sharing! 🐾💛 We’re so glad to hear the ordering process was easy and that the tooth powder has worked so well for your pup—that’s amazing! It’s wonderful to hear even your vet noticed the difference in your dog’s dental health. We truly appreciate your kind words and your trust in us! — Pup Labs Customer Care 🐾

Response from Pup LabsMay 5, 2026

Hello Sgt Maj, Thank you so much for sharing this, and first—thank you for your service. 🐾💛 We truly appreciate you and Sgt Raider. We’re really glad to hear the spray has been helpful in providing at least some temporary relief and reducing the redness, but we’re also very sorry it hasn’t brought the lasting comfort you were hoping for. We understand how heartbreaking it is to see your service dog still struggling with itching, especially when you’ve tried so many things to help him feel better. Every dog responds differently, and while some pups get longer-lasting relief, we know it can be incredibly frustrating when results don’t hold. We truly appreciate your honest feedback—it helps us understand real experiences like yours. If you’re open to it, our Customer Care team would be happy to speak with you directly at 855-207-7351 and review anything that may help support Sgt Raider more effectively. We have reached out via phone and email to assist with getting better results for him. Thank you again for your trust, your service, and the care you give your partner. — Pup Labs Customer Care 🐾

Response from Pup LabsMay 5, 2026

Hello Barbara, Thank you so much for sharing! 🐾💛 We’re so glad to hear Farah was friendly and helpful—she’ll really appreciate your kind words! We’re hopeful you’ll see great results for Fritz and Pip’s dental health, and we’re here to support you every step of the way. We truly appreciate your trust and support! — Pup Labs Customer Care 🐾

Response from Pup LabsMay 5, 2026

Hello Fernanda, Thank you so much for sharing! 🐾💛 We’re so glad to hear our team was helpful with your order—that’s exactly what we aim for! We truly appreciate your kind words and your support. — Pup Labs Customer Care 🐾