G P.
I just loved your Customer Service…
I just loved your Customer Service Reps. I can't wait to start using the Soothing Spray on my fur baby (Spirit).

Pup Labs is a leading brand dedicated to improving dog health with high-quality, natural, and lab-tested supplements and treats, specially formulated to support joint health, digestion, dental hygiene, and stress relief. With veterinarian-approved ingredients, Pup Labs offers products that address common issues in dogs, ensuring they lead healthier and happier lives.Pup Labs products are crafted from human-grade, all-natural ingredients without any fillers, preservatives, or artificial additives. Each supplement is backed by science and rigorously tested to ensure quality and safety, offering a 180-day satisfaction guarantee.With a commitment to dog wellness, Pup Labs stands out as a trusted choice for dog owners seeking reliable, effective health solutions for their pets. For a full selection of products and to learn more about Pup Labs’ approach to pet health, visit puplabs.com.Popular Pup Labs Products:1. Freedom Joint Drops and Chews – Specially formulated to promote joint function and mobility in dogs, these supplements support an active lifestyle by easing joint discomfort. Perfect for dogs experiencing joint stiffness or aging-related mobility issues.2. K9 Belly Bliss – This digestive support formula addresses itchy skin, allergies, and digestive discomfort by improving gut health. With ingredients designed to repair the gut wall, it’s a go-to solution for dogs with chronic digestive issues.3. Fresh Breathies and ProDenta – For improved oral health, these dental health chews and powders reduce plaque, tartar, and bad breath, promoting fresh breath and healthy teeth in dogs of all ages.
Pup Labs (puplabs.com) has 3,136 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,136 approved reviews, newest moderated first
G P.
I just loved your Customer Service Reps. I can't wait to start using the Soothing Spray on my fur baby (Spirit).
Kurt M.
It was easy to order & am looking forward to see how my daughter's dog, Bebe, will do.
Trudy
I have emailed you people 4-5 times with no response to a return. Trudy Rakes
Response from Pup LabsAug 28, 2023
I'm sorry to hear you were having a hard time getting through to us, it looks like you were able to call in the day of your review and get return instructions and a refund. Thank you for giving our product a try!
Philip C.
Let's see if this really works or if the product is like all the others you sit through excessively long and repetitive videos, fork out a lot of money but the product yields no results. If this truly works, I'll post everywhere it's value.
Terry F.
The video is TOOOOOOO LOOOOOOOONG! Also, there are no reviews about whether the spray even WORKS!!! This company asks people to leave a review on the delivery, so I couldn't even find out if it works!!! They offer (like ALL the offers these days) getting 3, 6, 9, or MONTHS of product at $29/bottle and I'm finding similar sprays for $19.99 at reputable pet stores. So discouraging. I can't even leave a review of the ACTUAL PRODUCT because I can't waste the time just watching a super long video without being able to see REAL reviews ABOUT THE PRODUCT. Ugh marketing these days...
Response from Pup LabsAug 28, 2023
I’m sorry to hear that the videos seem so long, we want to make sure every customer has all of the information they may need to ensure our product is for them. If you need assistance with placing an order please call us at 855-207-7351.
Mike
It was very easy to place my order
Mer S.
I saw the AD on FB. Tried to place an order via IPhone but couldn't process right, stating that my bank declined. I received a text from my bank to get my authorization. Still, had difficulty placing the order; until someone called me to verify my authorization. Apparently, all my bank information went through. The CSR was apologetic; promised to give me another bottle of the product as a courtesy for new customer. I hope this product would work for my pup because ALL the symptoms were mentioned in the product presentation. The money back guarantee is good too!
Johnny S.
When I try to place my order, there was a glitch and the page froze so I just left it alone,later someone called and left a message seeing if they could help me and said they were having an upgrade during that time and offered me a free bottle with my purchase so I felt they went above and beyond to follow through