Pup LabsReviews of puplabs.com

Response from Pup LabsJan 23, 2026

Thank you so much for sharing this incredible experience! We know how challenging chronic ear issues can be—especially with bulldogs—and we’re thrilled to hear Ear Clear has made such a noticeable difference in comfort, redness, and overall ear health. Being able to actually see her ear canal after a week is amazing progress. Your pup’s relief means everything to us, and we truly appreciate your trust and enthusiasm. 🐾💛 — Pup Labs Customer Care

Response from Pup LabsJan 23, 2026

Thank you for your feedback! We’re so glad to hear that Nicole was kind, professional, and able to handle your concern promptly. We’re proud to have her on our team and truly appreciate you taking the time to share your experience. 🐾💛 — Pup Labs Customer Care

Response from Pup LabsJan 23, 2026

Thank you for your feedback! We’re glad to hear the transaction was easy and that everything went smoothly. We’re excited for you and hope you see great results soon—please keep us posted! 🐾💛 — Pup Labs Customer Care

Response from Pup LabsJan 23, 2026

Thank you for sharing your experience! We’re happy to hear the Ear Clear worked so quickly for your puppy and helped clear things up overnight. It’s always great to see fast results. If you have questions about continuing or stopping use, our team would be glad to help—feel free to email us at [email protected] or call 855-207-7351 for guidance. 🐾💛 — Pup Labs Customer Care

Response from Pup LabsJan 23, 2026

Thank you for your feedback! We’re glad to hear your first order arrived quickly. We understand your concern regarding the upcoming payment timing, and we absolutely want to help accommodate your preference. You are never required to stay on a set billing schedule, and our team can review your account to adjust the payment date to better align with when you are able to make payments. Please contact our Customer Care team at 855-207-7351 or [email protected], and we’ll be happy to assist with updating your billing schedule and answering any questions before your next shipment. — Pup Labs Customer Care

Response from Pup LabsJan 22, 2026

We’re truly sorry for the frustration and distress this situation has caused. That is not the experience we want for you, and we understand how upsetting it is to be waiting on the remainder of a refund—especially after already returning the product and following up multiple times. We apologize for the inconvenience and the lack of timely communication. We want to help resolve the remaining $39.00 owed to you. Please contact our Customer Care team directly at 855-207-7351 or [email protected], and a representative will review your account, confirm the refund details, and work to ensure this is completed promptly. Your concerns are important to us, and we appreciate the opportunity to make this right. — Pup Labs Customer Care

Response from Pup LabsJan 22, 2026

We’re very sorry for the confusion this has caused. You should never receive an order you didn’t place, and we want to look into this right away. Please contact our Customer Care team at 855-207-7351 or [email protected] so we can review the details, correct any errors, and make this right for you. — Pup Labs Customer Care

Response from Pup LabsJan 22, 2026

We’re very sorry for any frustration this has caused. You are never required to stay on a subscription or keep a product you no longer want. Please contact our Customer Care team at 855-207-7351 or [email protected], and we’ll make sure your subscription is canceled and guide you through any return process if needed. Your satisfaction and your pup’s well-being are our top priorities. — Pup Labs Customer Care