Robin
I ordered Pup Labs Turkey tail…
I ordered nPup Labs Turkey tail supplement. The offer was buy one get one free so I checked that box and then after I checked out I received two email one confirming my order and a second confirming a subscription I never agreed to or checked off. I tried contacting the customer service to correct this and the email was undeliverable to the email address. Now I'm starting to think it's a scam. Its is very disturbing. With difficulties like this I don't even want the product anymore but I understand I ordered it but I certainly don't want a subscription that I never agreed to.
Response from Pup LabsFeb 8, 2026
Hi Robin, Thank you for bringing this to our attention. We understand how concerning unexpected purchasing issues can feel and appreciate you sharing your experience. We would welcome the opportunity to review your account, clarify the situation, and assist you directly. Please contact our Customer Care team at 855-207-7351 or [email protected] so we can help address this as quickly as possible. — Pup Labs Customer Care




