Tony G.
You have cxld 3 orders i placed 3 times…
You have cxld 3 orders i placed 3 times !! ca;;ed CS and they have no ideea why got them to reente on the 6th then YOU CSLD AGAIN.NOW YOUR MAIL ADDRESS I HAVE USED OFTENN REJETS MYUU EMAIS ! CALLED AGAIN cs REP REEJNTERING KY ORDERS. i AID DUE TO CSLINGTHEM 2 TIE MY DOG HAS BEEN OUT OVER A WEEK YOU NNEED TO IVERNIGHT AND HE SAID THAT COULD NOT BE DOE!!! I ASKED TO SPEAK TO AMANAGER AND COULD NOT! ABSOLUTELY TERRIBLE SERVIE YOU CSLI ORDER TWIC , CANNOT AKE AN EXCEPTION AND RUSH ORDER ETC AND REJECTING EAILS AT REGULAR SUPPORT EMAIL ADDREES
Response from Pup LabsMar 10, 2026
Hi Tony, We’re sorry to hear about the frustration you experienced with your order and appreciate you bringing this to our attention. That’s certainly not the experience we want for our customers. Please contact our Customer Care team at 855-207-7351 so we can review your account and help resolve this as quickly as possible. — Pup Labs Customer Care 🐾