Pulte HomesReviews of pulte.com

home has a lot of issues!! pillar in front of the house is over the cement step - almost 3 inches.. they said that the cement foundation and the pillar was designed like that. so when i asked since both things are designed like that, did they design it to be aesthetically ugly??they said that it is structurally sound so they are not fixing it!! my front walkway is 32 inches above ground without railing! per code any structure above 30 inches requires railings. i guess this is how they build their houses! - broken bones waiting to happen incomplete ethernet and cable wiring! they told me att will take care of it. sales guy didnt lie! but he failed to mention i have to pay $150! it does not take much for the guy installing to put in the end connectors! and pulte wants me to pay $150 more after closing? it probably doesnt cost them anything to have the guy install/finish the job! - he then tells me "thats how they build their houses!" not acceptable! - field manager says thats how it is in their contract. so you designed your contract for people to pay more after closing? for what? for pulte to save a few dollars? so that your contractor friends can make money out of us after closing? electrical plugs / switches are out of place!! 1. there is no plug in the middle of the living room and master bedroom where the tv / ethernet outlet is positioned! 2. outlet not in middle in the game room beside the tv / ethernet outlet is positioned! 3. switches are not consistent to which the ceiling fan and light turns on - they quote an NEC code that they need to have an outlet every 12 feet. he confirmed that there is no minimum between outlets. when i confronted him, he says "we only paid for so much outlets" - so if you paid for x amount then place them properly!!! - now i have to pay $2000 to fix this electrical problems!!! cracks / chips on the tile floor! gaps in the cabinets! missing insulation in the attic. leaking a/c system blowing into attic!! leaking faucets!!! and of course i wasnt paying attention coz i assumed pulte BUILT A QUALITY HOME... WRONG!!! apparently water sat there for a while that the wood is now warped!! crack in the cement in the walk/path in front of my house!! they said to tell the city!... when asked again, they said warranty will fix it after it meets a certain criteria. but this was there before closing! it should be perfect before i close on the house! poor quality and workmanship! poor paint quality on the walls. the wood on the outside pillar was also painted white and i can see through it like a sheer curtain!!! im sure they painted the inside the same way!! - i asked them about the poorly painted pillar outside, they said it needed repainting... so you do admit its poorly painted! the whole house is probably too! he also said a little water will wipe the paint off. that not paint then.. thats mud/putty or watered down paint.. he even mentioned that the VP of pulte loves this painter that hes contracted to paint all the houses! probably because of cost - this guy probably charged the cheapest! i wonder why... beware!!! poor paint quality in your homes!!!! poor landscaping!! water pooling during heavy rains and ground is squishy!! stain on driveway!! missing soffits and their excuse is a "new system" that they are using... then they added vents in the roof! but if i didnt say anything they would not have done anything about it! also fridge has no wheel lock. every time i open it it slides!!! they said that it didnt come with one but something that needs to be purchased! AND PULTE IS NOT PAYING FOR IT!! he said if it helps, he will buy it himself!! REALLY?? PULTE MAKING YOUR STAFF PAY FOR YOUR MISTAKES?? i also complained about the math in closing because it didnt match! then they later sent us a rebate!! SO IF I DIDNT QUESTION IT SOMEONE WOULD HAVE POCKETTED IT? is this pulte's quality? building low quality home! training your staff to say half-truths! staff POCKETING MONEY!! and making your employees pay out of their own pocket? i guess thats how pulte build their homes.

This has been one of the most frustrating experiences I have ever had with a home builder. From day one, every concern I raised was either ignored, dismissed, or treated like a joke. When I reported that the baby room was freezing, dropping to 59 degrees even though the heat was set to 74, I was told nothing would be done. I ended up hiring my own contractor. When they opened the wall, they found zero insulation in a ten foot section around the window. Just drywall. That repair alone cost me thousands, and I had only lived in the house for less than two months. The attic was another problem. It had no insulation at all, which made the gaming room, now a bedroom, freezing at night. I had to pay out of pocket to insulate that too. Other issues included cracked cabinets, confusing electrical wiring, a paper thin drywall cover for the attic that literally fell off, a water spigot installed inside my garage, and stairs that creaked so badly I had to hire someone to inject material into the cracks just to make them quiet. Lighting in the home was so poor and cheap that I had to hire an electrician to install over one hundred recessed lights just to make the house feel livable. The paint used throughout was clearly watered down. The overall impression is that corners were cut everywhere to save money. Most of my warranty claims were denied with weak excuses. At one point I was even told, we do not warranty sounds, in response to a bathroom tile issue. If you are considering buying a home from Pulte, be warned. You will likely spend tens of thousands fixing problems that should have never existed. The lack of quality control and customer care is shocking for a company of this size. I regret ever trusting them with something as important as my home.

I am writing to share my recent experience purchasing a new home at Pulte, Creekview Meadows, and to highlight a few challenges I encountered during the process. When I signed the contract, I was informed that I would receive a $20k incentive, which could be used either for a buy-down of the interest rate or towards closing costs. However, no further details were provided about the restrictions or conditions related to this incentive. As I progressed through the loan process, I was told that I could not use the full $20k for a conventional loan, and the loan officer recommended switching to an FHA loan. After understanding this limitation, I agreed to move forward with the FHA loan. I provided all the necessary documents and worked closely with the team to ensure everything was in order. However, just two days prior to closing, I was informed that I no longer qualified for an FHA loan and would need to consider switching back to a conventional loan. This last-minute change left me with less than 48 hours to complete the loan process. By this point, I had already vacated my apartment, planned a housewarming event, and made travel arrangements for friends to attend. I also took two days off from work to accommodate the closing and housewarming plans. Unfortunately, the sudden change in the loan process caused a complete disruption to my plans. The most frustrating part of this experience was having to move and cancel my housewarming, which I had spent a lot of time, effort, and money planning. The event had been scheduled in advance, and I had made arrangements for friends to travel from out of town. I had also spent money on catering and decorations, all of which went to waste because of the last-minute changes. Not only was I emotionally stressed from the changes, but I also had to bear the financial burden of canceling and rearranging everything. To make matters worse, I was not able to fully utilize the $20k incentive, which was one of the main reasons I chose to work with Pulte in the first place. The constant back-and-forth with the mortgage team and the confusion surrounding the loan options created unnecessary delays, ultimately impacting my finances and my overall experience. While I did not have any issues directly with the builder, the entire process was a logistical and emotional nightmare. The lack of communication, the sudden changes, and the missed opportunity to use the builder incentive have left me deeply frustrated and disappointed. I want to make sure that others are aware of the potential challenges in this process so that they can be better prepared.

The problems are poor quality materials and exceedingly poor workmanship. This has been reflected in every aspect of our home, from the cement foundation to the framing the the electrical wiring to the drywall to the wood(not wood) working, kvad cabinet and appliance installation. After only two years we afre dealing with defective windows, which Pulte will not cover outside of their one year limited warranty. The oonly way to correct these problems would be to tear down the house and rebuild it, but not with Pulte workers and Pulte materials.

The quality of construction is very poor and after purchasing support is very irresponsible and won’t respond unless you escalate multiple times. The house will have cracks on stucco everywhere and they won’t fix them and house looks like 20-30 years old even though it is built 2-3 years ago. They are ridiculously expensive and construction quality is very poor. I would not recommend this builder if you are looking for good quality home for the money you spend. I regret buying a home from Pulte homes.

Bad quality bad construction process building materials are cheap and has the minimum code requirements and they cheat on the lot size

Pulte says they are a luxury home builder. NOT! Do not buy a house if they are the builder. They are unresponsive about issues until they can say it has been too long to do anything. If anyone wants to join me in a class action law suit, I can give you my contact info. During our ownership, the garage door fell down, the cabinets fell off the wall, all the lighting was installed incorrectly which caused dark rooms and gaps between the lights and the ceiling, they did not duct the basement correctly so it was always cold, the attic vents were installed incorrectly which caused leaks after the first windy rain storm. I can go on. If you have experienced this type of situation, let me know.

Beware of Pulte! What kind of company makes an offer and then reneges on it? They are bait and switch artists. Whatever you do, don’t let them know you are considering their offer, because when you show serious interest, they will INCREASE their asking price by thousands of dollars. I’ve dealt with timeshare and used car salesmen who are more ethical than Pulte. Their business practices are at best shady, and probably illegal.