PucauReviews of pucau.com

Got the order sooner than expected. The fit and the quality was more than I expected.

Took a long time to get items and they all run small

I ordered a dress that does not fit and they are refusing to let me send it back for a refund

Lovely photos of items On line shopping very smooth Delivered promptly. Fits true to size and lovely fabric

My package was not delivered until I went to the post office and paid for postage due $10.95. I picked up the package after I paid.

I had a couple of questions regarding my order. Customer service responded quickly and was very courtesy.

Even though the dress i ordered took longer than expected the customer service was really great and they responded to my emails quickly giving me updates of when my dress should arrive and I appreciated that. The dresses really pretty and true to the picture

I was nervous about ordering so sent email to customer service before I ever ordered. Confirmed that I could return for a full refund if I simply didn't like the clothes. They agreed. I order 5 items, 2 were out of stock so I asked for them to send the others. At that point they refunded $66 which was about 2/3 of the price of the two items. I don't know where they came up with that amount. Down the road 3 items arrived. All totally different quality than I expected, odd, wide fit in body. I sent email saying I would like to return 2 of the 3 items. They offered me $19 and no return. I said no. Next day offered $25 and no return. I said no. You owe me $59, I don't want the items, won't pay for them. Next day they offered $35. I said I would take $50. Finally they offered $40 for no return and I was worn out, accepted. Ultimately ended up paying way more for the one item I didn't love but thought I could get some wear out of. DO NOT order from this company.