Dexter S.
HAPPY WITH THE OUTCOME.
HAPPY WITH THE OUTCOME, but not the process. First off, I signed a deal with Amazonpublication.com to publish my first book, COBIE DUNNAVAN & the BOUGAAN ARTIFACT. This was on August 30th, 2023. For just a bit over $2K, I was promised my book would be published and I would be getting royalty checks around the holidays and certainly by the end of the year. So, guess where this is going. I am not a nieve person. but I can admit to being coerced a bit by the glitzy website, the close to 5 star rating and the trust pilot reviews I read. Then, after sending the first installment payment, my first 'publishing agent' or assistant, tried to up-sell me but failed. Then things bogged down; the deliverables were slow to arrive, and the expert advice I was to be given was nowhere to be found. And the mistakes in the deliverables were far more than grammatical errors here or there by me. But I will not go into detail, because if I did it would take several pages, I'm sure. So, after two failed attempts with two different assistants, and well into 2024, I was handed off to Oliver Grant. Oliver was very helpful and willing to give me the book I wanted, but it still took far too long in light of what I was originally led to believe. As Amazonpublication.com faded into the bushes, (their website down for maintenance and then disappearing soon after) I did some investigating. As a result, all that I can say--as I told Oliver--is that I don't not care if my book is being outsourced to another country, I just want my book published as I was promised; as I had been paying to have done. The company had quietly morphed into Publishing Mojo around this same time, which again enforced my belief that this is one giant offshore organization with many subsidiaries that pop up then fade out later in a pyramid-scheme type fashion. Although, I must give credit to Oliver for staying with me and promising to come through with a satisfying finished product. And he did. The first iteration I was not happy with, it being an 8 1/2 by 11" monstrosity which was fraught with errors and hard to read. But the second version, a 6 x 9, I was very happy with. I wish Oliver much success and thank him for doing the job and sticking with me, where an unscrupulous person or the company itself could've taken the money and ran. Oliver took some harsh words from me in stride, and always called back and assured me that things would work out. And I appreciated his patience in times that I had very little. 15 months later, I do wish Oliver and his 'team' lots of success in the future, and hope that his company can strive to come through for first time authors like me. That they learn more about the needs of writers, the publishing business itself and make better recommendations and offer wisdom through experience and advice to all whom they work with, newbies like me or established authors. Sincerely, Randall Terrock
Response from Publishing MojoDec 27, 2024
Dear Mr. Terrock, Thank you for sharing your experience and for your kind words about Oliver's dedication. We deeply regret the challenges and delays you faced during the process, as they do not reflect the level of service we strive to provide. We appreciate your patience and understanding as we worked to deliver a product that met your expectations. Your feedback is invaluable in helping us improve our processes, and we are committed to better serving our authors with transparency, expertise, and care. We wish you great success with Cobie Dunnavan & the Bougaan Artifact and look forward to the opportunity to work with you again in the future. Sincerely, Publishing Mojo Team




