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Pubby (pubby.co) has 206 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Books & Magazines · Kansas City, Missouri
Excellent
Books & Magazines · San Francisco, California
Excellent
Books & Magazines · Georgetown, Kentucky
Excellent
Books & Magazines · Dover, Delaware
Excellent
Showing 157 reviews with 1 star · Clear filters
Jim
Recently received notice from these guys that my payment for $240 annual charge failed. (My cc company flagged it as fraud.) I then checked to find out they'd charged me that amount the previous year and it had gone through, according to my "Pubby" account. I never signed up for recurring charges. Might have signed on for a month to try it out 3 years ago. They're a rip-off outfit. Stay clear.
Mary S.
Just don't do it. Yes, I received a few reviews in exchange for providing reviews. However, Pubby was unable to make good on the number of reviews they claim they can provide. I have a book that has been waiting for two readers for well over two weeks. In addition, when I asked for a refund (I was foolish enough to pay for the year because I had such high hopes for the program) I cannot even get a response. I'm calling my credit card company to request that payment be blocked. Edit. After I posted several reviews of the program, I received an email telling me my money would be refunded. Eventually, it was refunded.
Rae S.
You can NOT delete your book from Pubby. You can NOT delete your credit card from Pubby. Reviews can be detrimental, these DO stay on Amazon. Reviewers can be anonymous names. Reviewers can be 'bulk' reviewers.
Aza L.
This company has the worst customer service. In my hectic life as a new mom, I didn’t notice they were charging me double monthly. When I found this out, I asked for a refund or at the very least credit to my account. They refused and said they’re only willing to refund for one month when they owe me about 10 months’ worth of subscription money. Buyer beware. Check your accounts.
Mark
As a successful author with over 130 books published on Amazon, I had the worst experience ever with Pubby. Once you join, it starts to become very time consuming and costly to get even ONE review. And even when I did get my first review, Pubby actually approved a ONE star review which was so negative and damming for my book, I looked at the reviewers profile and saw that nearly ALL his reviews are 1 and 2 star. My advice to authors is AVOID at all costs.