PubbyReviews of pubby.co

loggin issues, worst experience

I am writing this review as a last resort. I truly wanted to support Pubby and am all for small companies, but the level of frustration regarding their lack of accountability and reactivity has forced my hand. If they had stayed true to their advertising, I would have been happy to leave a positive comment. Instead, I’m left with a non-functional service. The Facts: Subscription: I paid for one month of service. The Promise: 5 to 10 readers per week. The Reality: My book has been stuck "looking for three readers" since December 2, 2025. It is now February 22, 2026. My Participation: I have held up my end of the platform’s ecosystem by handling my assignments, yet I have received zero movement on my own book in nearly three months. I have contacted support three times. Each time, the response was a deflection of blame toward "Amazon policy changes." While the industry does change, a company cannot continue to charge for a subscription and advertise weekly results if they are unable to move a queue for nearly 90 days. Taking no accountability and assuming no responsibility for a paid service is not a sustainable way to treat customers. Until Pubby aligns its advertising with its actual output and stops using external factors as an excuse for internal stagnation, I suggest authors stay away.

Scammers, don't use, no service, they just steel money

The trial period was great then I paid for the annual membership over $200 and all reviews stopped and it's been months. Customer Service is a joke with just AI responses. I've been asking for a refund for 2 months now

It works well during the first few weeks. However, the customer service is very poor! they don’t respond, there’s no proper follow-up. On top of that, it’s overpriced and doesn’t deliver what you’re actually looking for

Absolute trash. They will squeeze out of you 6 reviews for other books, at least one month of subscription (free trial is fake), and THEN (maybe, i havent even got there) you might get reviews.

Scam. I read 4 books and left reviews on Amazon. After 10 days they said they still couldn't confirm them. The same day I put in for 3 people to write a review. 10 days later no one had started reading it. Avoid!!

Terrible Scam outfit. Wish I could give less then one star. Author friend paid for Kindle and Verified purchase yet his books sit there for weeks without being visible. The algorithm they use is very bias towards only a certain genre of book. Also they supposedly have gotten 50 reviews, but 30 don't exist. Zero help from Pubby other then bot responses about the update and how you can report disappeared reviews on the platform, which they have been doing for months to no avail. Stay away from this service unless you enjoy aggravation and throwing money away.