PubbyReviews of pubby.co

They claimed that for a small monthly fee, they would be able to provide your book to interested readers for free, which would generate genuine reviews. I understood that I was paying people to read my book, but in the early goings, this seemed worth it. BUT--after I subscribed, they revealed that I'M THE ONE who has to provide reviews in order to GET reviews. So, I'M PAYING THEM TO DO WORK. I'm supposed to review books. When I canceled, they took a YEAR'S worth of my money and fought tooth and nail with my bank. THEY THEN CANCELLED MY SUBSCRIPTION AND KEPT THE MONEY. I PAID $240 for absolutely NOTHING. So, instead of getting any reviews--I lost $240 of hard-earned book revenue. My bank never refunded the money due to some policy on Pubby's end. STEER CLEAR.

I asked repeatedly for guidance on how to write reviews for others and getting reviews for myself. The answers were long in coming and were confusing. Eventually I gave up waiting (and paying). The best way forward for authors is 'social media cooperation' for giving and getting reviews. Pubby's model does NOT work.

They blocked my account out of nowhere claiming I have created duplicate accounts. Never did. Of course they kept my money which was payed in advance for a year. They NEVER reply to emails or other forms of communication. Avoid unless you want to be scammed.

A few days ago I was considering paying for the premium program, just before finalizing it warned that there would be no refund, so I never went ahead with it. A few days later I discovered I was $339.79 Canadian on my credit card. I tried to contact support but received no response. I read the reviews up here, they seem to be a family business and not a large corporation so I'm willing to erase this review once this issue is resolved. I don't mean them ill, and wish they succeed, but I honestly never went through with the subscription so I shouldn't be charged.

There's not a single person one can call when problems arise. No telephone number to speak with someone IN THE MOMENT that the glitch occurs. Wanted to join but when I verified my visa card anew, they said my email was already in service. Of course it was, it was mine! They said I'd have to create another one, which I don't have, neither do I desire to do. No one around to help no one to call, no one to resolve such a small problem. Results? Still trying to pay and join. You tell me?

They did not apply the credits (called Snaps) I earned for reviewing other Amazon products to my account (even after I submitted proof that my reviews went live). So, in essence, the Pubby service is of no value since you need to earn Snaps in order to use the platform. ...Then they automatically charged a $240 yearly subscription that I am quite certain I didn't authorize. Crickets from customer support. Triple thumbs down.

Just noticed a review for my book with the title "Nice pair of slacks"??? It's a book! Why doesn't pubby do their job and monitor the reviews? Why is there 0 customer service support?? I've seen some pretty big YouTubers always tout pubby, but I can't for the life of me figure out why! Stay clear of this website. Do NOT waste your time!!!

People will write negative reviews about your book, off topic and Pubby doesn't do anything about it. They don't stand up for their authors at all.