PubbyReviews of pubby.co

They don't reply on your email and they will not pay your refund back

They dont bother replying to any emails when you need support. They literally ignore you.

I signed up over a week ago, couldn't login as their "forgot password" doesn't work. Ive sent 4-5 support requests. Not a response. They have my credit card details on file so am now worried this is a scam.

Terrible they suspend you with no explanations or appeals No customer servicer most of the time!

I'm not sure what is wrong with this company. Everything seems to be okay except customer service or support. It's non-existent and they don't bother responding to your emails even though it's supposed to be within 24 to 72 hours during business days. It's been way beyond that and more like going into the 2 week mark. And just like the rest of the reviews, give your money to other companies who are interested in doing business because Pubby clearly does not.

No customer service. I think it's a scam cause you get free 10 day trial but yet apparently site is broke cause can't download a single book to read. Still waiting days after contacting customer service and now free trial is almost up so worthless! I will be going to a competitor that actually has a working site and customer service!

What could have been an amazing site has been destroyed by nonexistent customer service. I accumulated so many sparks only to received no reviews in return and not a word from customer support for over a week

First, the good news is that it works if you are willing to do the work—you have to review other authors to generate snaps that you use to elicit reviews for your book. The bad news is that, much like many other online companies that start out well, their downfall is usually due to poor customer service. Pubby CS is horrible, and they don't respond. If they do, they will respond to a question you asked, and they had already answered over a month prior.