Psylos1Reviews of psylos1.com

The boots didn't look much like the picture and customer service didn't tell me they received the return until I contacted them a couple of weeks later. Overall they were helpful though.

I purchased two pairs of shoes from Psylos1. The purchases were professionally packaged and the shoes were beautiful, just like I had imagined. While the shoes were of good quality, one pair were too small. Due to the shipping cost involved, I decided not to return them and the store was willing to offer a cash coupon for compensation. An improvement I would suggest for the store is to include detailed size and fit information for their products on the website. I understand there will always be risks purchasing online since I can't try the items on. Sharing accurate and detailed sizing information will help reduce that risk. The shoes I got were notably smaller than the usual size EU36. I understand that some brands' makes aren't true to size and that's ok. It would be great if the website clearly states whether the product typically fits true to size or smaller/bigger than the listed size. I would also suggest listing the actual size printed on the product. The pair of shoes I ordered were listed as US 6 / IT 36, but the actual size label on the shoes was US 5.5 / EU 36. Had I seen that label, I would have ordered a size up. All in all, I would say the shoes are nice. For reference, the brands I purchased were SALAXI and GSL. The customer service representative had also been helpful in resolving my issue. The primary unfortunate part of my experience was the shoes not fitting true to size and that can be the case for any online purchase.