PSAcardReviews of psacard.com

So I sent in a 1993 topps stadium club beam team #4 michael jordan to be gradded. I did fastest turnaround time. I took videos and pictures of this card before sending it off. At the time a psa 10 copy sold for 22,000. About two weeks go by and I recieved the card back. It gradded a PSA 8 NM-MT. I was happy with this grade. But when I turned card over to look at the back I noticed the upper corner was bent. My card did not have that bent corner. My photos and videos can prove that. So I reached out to PSA. They said send the card back and they will do a quality check on it. Along with bent corner there was a piece of lint trapped in the slab right in middle of the front of card. 4 months go by and I heard nothing yet about my beam team card. I reached out to psa several times during four months and got no response untill the 4th month mark. They responded that the card was like that when recieved. They take intake photos when card arrives and in those photos no damage is shown or the bent corner. They stated again damage was there prior. So I sent over all videos and photos fighting my case. And 2 more weeks go by and they responded saying " Sorry our gradder made a mistake originally the card is not a psa 8 it is now a psa 7 and will be reslabbed as a 7. I was furious they were doing this. How are they not gonna honor there original grade of a 8. They said card does not meet a 8 standard. And I told them I know its because you damaged the corner. To rap up they refunded me gradding fee of $183. On top of that they refunded me $175 for differnce of a 8 to a 7 grade. Still doesnt change the fact my most expensive jordan card could have been a 9 or a 10 if not mishandled by PSA. The supposedly best gradding company. Now that Beam Team jordan reached a all time high of 43,000. I will never know if mine would have been a 10. "Don't trust PSA with your holy grail cards" I know mistakes happen in life but it took fighting for 3 weeks to get them to admit fault.

I’ve been working with PSA for a few years. It’s no wonder they have such growing competition. No one wants to pay the prices they’re asking for. It’s almost doubled in price over the last year. Awful. Looks like I’ll go to Beckett

I submitted four orders before the value was put on hold for new submissions. The first was vintage, all cards graded 2 levels less than expected. The next was mostly 1986, 87, and 88s. All given 7s and 8s. This was a 50-card submission rushed and completed 4 months earlier. I am the sole owner of these, temp controlled, scanned with R Studio and CardMintAI for 10s. I have an office with extreme various magnifications, various lighting for photography, inspected for months if not years and consulted with other dealers for input. The modern cards were given 10s. I believe the order was rushed, and I question the skill set with grading older cards such as processing and printing from that era. I have complained to them, and the other two submissions are a 150 days later with no end in sight or the trust and confidence for fair grading. The cards submitted have never been in direct sunlight, or any humidity. They were all given 10s from AI App scans. This is not good repeat business. Unfortunately, PSA has a complete monopoly on grading. My experience is not good. Very displeased. I have been a collector for 50 years. I have opened original sealed boxes that I bought new and keep controlled since. I also measure by hand with rulers and card measuring tools. I am the type that thinks all cards will have some sort of flaw. I have studied how baseball cards have been produced and the printing involved. Cutting in the processing and the history of packaging these. I have a devoted office with lint-free cloths, handling tools, magnification to blow cards up to the size of a TV. The cards are inspected for sides and sharp corners. Any PR or MK or any surface waves, bubbles, fisheyes, color run on letters, spots, etc. Yet, after all of this, I receive 7s and 8s and clearly rushed to complete. I would never send anything less. The modern cards from 2020 on, all come back mostly 10s. Again, lack of skill dealing with older cards. I do not thing they have a good comparable or perhaps fear of giving a 10 grade. After all, only cards like Fernando Valenzuela and such.

Worst service. Try to manipulate market by giving lower grades. Customer service is zero. I would give them negative 5 star if there’s option. They pass due date for my shipment n as soon as I emailed them it’s grade ready in 2 days and all 8-9 even its pulled from box and straight send to them. All cleaned n perfect condition not even 1 got 10 as that all was high value on 10. Do not use PSA for your card grading instead use CGC or BGS they are far better. Hope for the best who already have their card with them.

There are no words to describe the nauseating experience we are having with you... The card was sent in February, I'm sure I'll never see it again... It's not even about the money but about the fact that I will never find that card again... Incompetence might perhaps be the most appropriate word...

A bunch of scamming con artists they fail to let the people know the grade of the card isn’t determined by the condition of the card The grade is determined by the amount of money you insure that card for meaning card condition don’t make it a psa 10 but if you was to buy a 10kor higher package on a extremely rare card you will be more likely to get the grade you want which is unfair I literally had a representative tell me and my wife you basically pay for the grade this is a ripoff just way for them to control the system under a new way of pyramid schemes I can’t believe they been actually doing this scam so long

Put 2 cards in they said they would be here earlier this month and still haven’t even been graded, I asked for the funds to be returned to me and the card to be sent back to me because I was not given the service I paid for so I want a full refund. Still waiting on a response

I’ve used PSA in the past, several years ago before this unprecedented boom. The card I sent in wasn’t horribly graded, however, I feel it deserved better, as I’m sure the majority of people also feel about their cards. The service level and timeframe matched the tier I chose and there were really no issues so I was happy and satisfied. My most recent submission on the other hand is a disaster and extremely delayed. My bulk cards were sent in June 2026 and didn’t start getting graded until months later. The biggest pisser is the grades received. These cards were never played with and sleeved since day one yet I received grades all over the place and not one of them a 10 - out of 35 cards. I know we all hope for 10’s, the point is the cards were properly stored and no major visible flaws were present otherwise I wouldn’t have sent them in for grading. Realistically expected a few 10’s and the majority of the others at least 8’s not 2’s…. Not sure who is grading these cards but PSA is receiving a lot of heat right now and for good reason. Between the price gouging, delayed service and inconsistent grading I’m positive PSA won’t be staying at the top for much longer and I smell a class action lawsuit in their near future.