PSAcardReviews of psacard.com

Absolutely the worst customer service. They continue to mislead customers into paying for time based services and fail to deliver without price adjustments. False advertising is illegal. If there isn't class action law suit already.....I am certain there will be soon.

Scammers that don’t take responsibility for their actions. Damaged four of my cards and they hide behind the fact I submitted through game stop. Game stop hide behind the fact it was PSA that damaged them. This company is disgusting and needs a reality check. I am boss in active litigation against them and they are going to pay.

Absolutely terrible customer service, and that's when I finally got in touch with someone over the phone. Expedited A mega Charizard X ex 125/094 pristine! delivery has been completed but PSA is saying the item is miss labeled and they cannot tell what it is. Unable to help me with the situation at all, I was just told to wait and see what happens. THIS IS A PRISTINE ZARD. COMPLETELY UNACCEPTABLE.

I got a card from a reputable seller on a ebay auction. When I went to search the cert number it didn't come up. I messaged the seller and they said i can send the card back. But I also spoke to PSA and posted on Reddit asking the community. One really helpful guy managed to find the cert but it came up as ungraded, even though the card was a PSA10. PSAs response was to pay more money to send the card to PSA, pay insurance and ontop of all of that, they might not send the card back to me or pay the full insured value. They also said it might take months but Ebay only offers a 30 day money back guarantee. PSA said I should just return the card to ebay. But the Reddit community also said they've had this same problem happen with some of their cards. Where the cert number was not showing up and was most likely a issue on PSA end. It seems like PSA has a problem with its database but instead of fixing that, want people to just spend more money with them without putting in any effort to try resolve the problem online. I have given them photos, the link to the card showing up on their PSA search as authentic but (ungraded) and explained the situation to them. PSA seem like such a money grab company who treats their community like trash if they're not willing to shell out hundreds or thousands of dollars for their services. This card was quite expensive as well over $4000, so I would have assumed they would try resolve the issue more professionally. Not just ask you to pay more, not try to fast track the service, or try atleast check their database for the issue first. It's either give us more money or don't bother.. Really disappointed in PSA and their customer service.

They've had my package/order for 41 days now, and have admitted that they haven't even OPENED it yet to begin processing. I've graded exclusively with PSA for ~5 years now, but that changes as of this order. I am NEVER submitted to PSA again, and will move over to BGS entirely.

I sent a card for PSA to grade that was real, and after 4 months they said that it was “Questionably Authentic” meaning that it wasn’t real, but wasn’t fake. I checked that it was real across multiple sources and websites. I feel frustrated after waiting this long and I would never be able to confirm if they’re going to return the card I sent

A bunch of shysters! Beware!

First order, they placed the wrong lable on 2 cards. Then had to jump through a 1000 hoops to deal with some pointless processes that they require. I will NEVER use them again