ProxibidReviews of proxibid.com

I had a question for Proxibid & they responded very quickly. I really appreciated the quick response!

Hi, I overbid on an item. I called them to reduce my bid to at least the winning amount and they said they couldn't. Beware when bidding. I bought from them before. With no customer appreciation. Go directly to the auctioneer. Much safer.

Easy process and timely reply Support till last step

Within 24 hours I discovered and reported two illegal actions taken by a seller on Proxibid. The first was an incorrect listing for a "yellow quilt" shown as brown and white by the auction house. Within 24 hours of my complaint a revised photo correctly showed the same quilt in YELLOW. The second incident is more serious (and ignored by Proxibid thus far); after stating this (same) auction would be delayed for weeks and not allowing any public bids to be made Proxibid failed to detect and forbid this auction house from listing multiple "secret bids" on Proxibid, violating ethical standards online bidders expect Proxibid to monitor and uniformly enforce.

very polite very helpfull

Very difficult to register even though I was registered in the past. Maybe because I am in Europe but after numerous attempts at registration and after contacting the support many times eventually gave up trying. Not a great way of bidding in my opinion.

The response to my inquiry was timely and informative. In this time of poor performances and non-responses, I was gratified to quickly receive an informative answer.

Had an outstanding issue that required research & attention to get resolved. Problem was resolved on my first call to customer support