THOMAS O.
Two issues Proxibid service, response, and corrective action
Two issues: 1) inability to contact vendor about missing purchase. Went to Proxibid (after exhausting attempts to contact a human) and asked for assistance. Proxibid said they would intercede and contact their channels since vendor never answered their phone nor responded to innumerable e-mails.and get back to me... cue crickets chirping... never heard from Proxibid or vendor again. Thankfully, my bank withdrew the charge. Second, the same vendor has been noted offering expensive high-end silver coins but their address kept changing sometimes the same company advertised using multiple addresses simultaneously. Emailed Proxibid to alert them to this suspicious practice. No response. No noticeable action. More dead air. Last I checked, the phantom vendor and Proxibid continue to do business.